Reviews (111)

Overall rating
4.7
Counts per rating level
  • 88% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for enabling custom or bespoke product inquiries by hiding prices on specific products or collections, ideal for stores without a traditional shopping cart. The app is noted for its straightforward setup, user-friendly interface, and immediate functionality post-installation. Support is particularly praised for its quick response times and effectiveness in resolving issues and assisting with customizations, including through WhatsApp.

February 5, 2021

customer care really helpful (whatsapp) even if it was an app that I didn't need they helped me to fix my problem on the site

GMN Print
Italy
About 16 hours using the app
February 14, 2021

Very good app, does what it promises. The developer is very nice and helpful during installation. I wish it had more customisation options for buttons. The select products to hide prices page can be improved. Right now it lets you search for products, wish it let you hide prices for entire collection in one click. Still a very good app.

Rob's Furniture & Mattresses
Canada
3 days using the app
SetuBridge replied February 18, 2021

Thanks for your review and feature suggestion.

We always strive to enhance the experience of both the user and the admin. This is glad to inform you that, both of your requirements (1. Widget Customization Option 2. Improve Product Search in the Backend) are under development and will be released shortly.

Thanks again for your appreciation!

December 30, 2022

Patient customer service, very responsive! Will continue use the product )))))))))))))))))))))))))))))

Fermi Abrasives
China
About 2 hours using the app
SetuBridge replied January 11, 2023

That is so great to hear. We really appreciate you taking the time to share your experience with us & recommend our app. Also, contact us freely for any help. Thanks again! :)

April 30, 2021

After installing the plugin I contacted the support who replied immediately and solved all the problems. They are very helpful and the plugin works very well. I am very satisfied!

Marco Morosini
Italy
About 1 hour using the app
Edited July 1, 2021

tried this and the contact for price button stayed on even when removing the app, now nobody can order products. The popup would not take the phone number when I tested it and I put the country code in which is weird to have in a field these days anyway

Los Angeles Custom Furniture
United States
About 1 hour using the app
SetuBridge replied July 5, 2021

Hi, sincere apology for the inconvenience but we are here to help you out in every possible manner. So, to explain even more precisely kindly follow the given steps mentioned in the below screenshot to manually uninstall the app. https://prnt.sc/18pex88

For the second thing, We can remove Phone number validation at the backend and allow the pop-up to accept any of the phone numbers entered with/out country code & without re-checking numbers criteria.

However, even after do you need any other further assistance then feel free to contact us.

Edited February 6, 2021

Honestly app is useless. call for price button shows below the price that needs to be hidden. support is not available despite the fact they say that they are online. so try to send a message and no one answers. do not waste ur money on this app

Hydro Solar Innovative Energy
Canada
24 minutes using the app
SetuBridge replied February 8, 2021

Hello sir/ma'am,

Here, I cleared some doubts regarding the Call for Price App.

**Why you should use this?**

The app justifies the purpose with the "call for price" label for the products to generate more leads or to know customer interest. The interested consumer would press on the button, fill in the details in the form like email, etc., and get notified for the product price.

Our market research suggests that upcoming products are not specified with prices as they are not launched yet and may not provide raw results of advertising.

In case, miss-configuration of the app, the price is not hidden. You can follow the configuration guide, which we have already added in the app backend. Furthermore, If you have any confusion you can contact us on axay@setubridge.com.

**Related our support**

We are known for our best support & always trying to support all queries on prior, but due to week-offs (Saturday & Sunday), we were not available. Apology for the inconvenience.

October 1, 2021

I only used it less than 30 minutes to test the app. It was clear that this app has serious shortcomings. You can only have one form and not multiple forms and additional fields need to be set up by the developer for an extra fee. Many of the fields do not work for us and if you have multiple products with different variants, then forget this form. They do not refund you for an app you only tested for half an hour. Very disappointed that they would still charge when the app couldn't be used.

Cruz Label Store
United States
21 minutes using the app
SetuBridge replied October 5, 2021

Hello Cruz Label Store, apologies for the inconvenience. As clearly indicated in the product description, the standard app offers one global form for all the products & pages. Getting a private form for each product would be additional and specific development for your store, and so we apply charges for specific store requirements.

For a refund, you can send mail to the Shopify team. They will contact us on same & your refund will be fulfilled within next 7-8 days

Edited April 2, 2020

Used this app and installed it. It disabled my whole website. This app may not work well for large catalogs and would not recommend it. I had to edit the theme. liquid file to remove the code that was inserted to get the website back up and running.n

Hayden Furniture Depot
United States
15 minutes using the app
September 1, 2021

App is difficult to use and you have to add code to your theme. App is not working at all! And I WANT MY MONEY BACK!!!!!

Pawpy Cup
China
6 minutes using the app
SetuBridge replied September 2, 2021

Apologies for the inconvenience! For now, we can configure the app for you and guide you on the usage.

In case you would still prefer the refund, you can connect to the Shopify team and follow the procedure.

March 3, 2024

Twinkle Baby Boutique
United States
11 months using the app
SetuBridge replied March 22, 2024

Thank you very much for your 5-star review! We truly appreciate your positive feedback. Could you please share more about your experience with our app? We'd love to hear what features you found most helpful or any aspects of the app that stood out to you. Your insights will help us continue to improve our services and meet the needs of our users.