Reviews (111)

Overall rating
4.7
Counts per rating level
  • 88% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for enabling custom or bespoke product inquiries by hiding prices on specific products or collections, ideal for stores without a traditional shopping cart. The app is noted for its straightforward setup, user-friendly interface, and immediate functionality post-installation. Support is particularly praised for its quick response times and effectiveness in resolving issues and assisting with customizations, including through WhatsApp.

January 11, 2023

Excellent customer service, always quick and effective service. Extremely helpful and knowledgable, executing proper work when called upon. Thank you

Prim and Pro Commercial Cleaning
United States
2 months using the app
SetuBridge replied January 11, 2023

We greatly appreciate your review. It is a pleasure to have you as a customer. we are here for you. Contact us freely for any help. Thank you so much for taking the time to share your feedback

July 1, 2021

Die Installation war nicht so einfach, aber der Support hat mir schnell geholfen. Sehr gut und empfehlenswert bisher. Was kann nicht alles konfigurieren, aber es sieht trotzdem gut aus.

Der Handyretter
Germany
About 3 years using the app
May 3, 2021

The app does exactly as it claims. Customer service response time and help was not ideal, but nothing terrible.

The Hot Tub People Inc.
Canada
Almost 3 years using the app
SetuBridge replied May 4, 2021

Hello Sir/Ma'am,

Thanks for your appreciation on the app. We are glad it helped your business grow.

Due to critical Covid hike in India, our team has also been hit by health issues. And, thus we are running at 40% of the full capacity. Still, we are trying our best to provide excellent service and instant support.

Edited January 26, 2022

The app only sort of workes. It does not always hid pricing. If you have the price listed, it will say "Call for pricing" but if the customer uses the back button the original price will show up. Also the price request portion is not working. You cannot always send the requests and they are not being received.

Show Me Weights
United States
About 1 year using the app
March 26, 2021

The app works perfectly and the developer was incredibly responsive and helped us with everything we needed. I highly recommend this app and its development team.

Parvizian Fine Rugs
United States
15 days using the app
November 21, 2023

Worse app I have used on this platform. Working with support now and its nightmare.

Multiple aspects of their app do not worth and they don't seem to know how to fix some of the basic issues other apps don't have.

Would not recommend!

GP Sports Cards
Canada
11 months using the app
SetuBridge replied November 23, 2023

Hello GP Sports Cards,

We sincerely apologize for any inconvenience you've experienced with our app. Upon further investigation, we observed that the app was not installed on your store when you initially reached out, which hindered our ability to provide immediate assistance.

We've since verified that the app is now installed and appears to be working correctly on your store. If you are still facing any issues or require support, we encourage you to reach out to our support team directly. They will be more than happy to assist you and ensure a smooth experience with our app.

Thank you for your understanding, and we appreciate the opportunity to address any remaining concerns.

Best regards,
Setubridge Technolabs

June 27, 2022

This app is fantastic, I had some problems, and the guys helped me fix it—10/10 support. Thanks again guys for your help.

MaisonDMD
United Arab Emirates
14 days using the app
SetuBridge replied March 20, 2024

Hello,

Thank you so much for your fantastic 5-star review! We're delighted to hear that you found our app to be fantastic and that our support team was able to assist you in resolving any problems you encountered. Providing top-notch support is always our priority, and we're thrilled to hear that you were satisfied with the level of service you received.

If you ever have any further questions or need assistance in the future, please don't hesitate to reach out. We're here to help

April 26, 2021

Simple and easy to use app with a responsive developer team that stepped in quickly to help make customizations at no extra cost!

Applied Precision 3D
Canada
14 days using the app
May 27, 2023

The support team's helpfulness and quick response time were unparalleled, providing top-notch assistance that exceeded my expectations. Their expertise and efficient service make them deserving of a five-star rating.

Paul Russells Trade
United Kingdom
14 days using the app
SetuBridge replied June 16, 2023

We're thrilled to hear that our support team surpassed your expectations! Providing unrivaled assistance, expert knowledge, and prompt responses is our priority. Your five-star rating means the world to us! 🌟

June 21, 2021

Amazing App and even more amazing support / development team! They helped me with my website in areas I couldn't, with fast and easy communication.

Eye Lure
Canada
11 days using the app