Candy Rack | All‑in‑One Upsell

Candy Rack | All‑in‑One Upsell

Reviews (278)

Overall rating
4.9
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting conversions and average order values through effective upselling, particularly by bundling slower-moving accessories with main products. They appreciate its easy installation, user-friendly interface with no-code customization options, and features like CSV uploads for bulk upsells. The app is noted for its fast and reliable performance across various themes and devices. Support is frequently praised for being responsive and proactive, often making quick customizations to optimize performance for specific merchant needs.

Edited July 23, 2019

This app works but NOT for Paypal Express Checkout, which account for about 40% of my store's payment types. They're working on it though, very good customer service

snoresolvers
United States
9 months using the app
March 2, 2020

We are wrapping up the two week trial and we are happy with the initial results. We started with just the Shopify Recommendations, and even those were generating some conversions so we decided to dive deeper and target upsells for each specific product. We're looking forward to tracking the results.

www.wodwelder.com

w.o.d.welder
United States
9 months using the app
October 15, 2020

Candy Rack works well with great support, without being huge $$$ like OCU.. and doesn't looks gross like other upsell apps which have a really smarmy dropship store look to them. Which is what drew me to Candy Rack. The customer service offered by Lucia and Tom are top notch. I really appreciated Lucia reaching out at no extra cost offering to help customize Candy Rack to match the colors, fonts, and aesthetics of my store. So Candy Rack blends right in! There was also a small hiccup in the initial functionality of the app when I initially installed it. But Lucia got the team to fix it right away and even offered a credit, which I didn't even expect. Lucia and her team were also able to implement Candy Rack functionality to Add to Carts from the Products list page and Home Page. And would also offer to make sure Candy Rack would work after we updated our theme version. Really highly recommend Candy Rack!

Flair Fighter
Canada
9 months using the app
January 7, 2022

Juan is the best! Very quick to respond and has been able to accommodate all of my requests. The app itself is perfect and reasonably priced too. A+

Honor Initiative
United States
8 months using the app
September 8, 2021

We have been using Candy Rack for about 8 months now and it has been really great. At first, I was a little hesitant because the price seemed kind of high, but it more than pays for itself every month. We have a lot of products and accessories. The accessories don't move as fast as our main products and Candy Rack helps us increase the overall order value as well as moving some of the slower moving accessories. I have only reached out to their customer service once, but it was a great experience. Santiago got right back to me and was thorough and quick to respond. He even went above and beyond and recommend some changes, which he did on his own. That was fantastic. Overall, I could not be happier.

3V Gear
United States
8 months using the app
December 10, 2022

Really great customer service, goes out of their way to help make it work for you. Highly recommended!

HappyStore
United Kingdom
8 months using the app
July 2, 2023

It has been great! I appreciate the help from the staff! They reached out to me through email, offering their assistance to make my upsell better, and I am forever grateful because I would not have known to do this on my own.

Lap of Luxury Scrubs
United States
7 months using the app
January 29, 2022

It was so easy to install and implement. Customer Support has been amazing and quick to respond. Happy with this App. Already getting great returns just a few days after it was installed.

Free Birdees
United States
7 months using the app
May 24, 2023

Amazing app. Their support is really responsive and kind and they want to help you with everything. It has great features and we did get a lot of pre-purchase orders because of Candy Rack. Thank you.

Inglows
United States
7 months using the app
September 6, 2021

What an app! I used 2-3 upsell apps but they were not the app I was looking for. Candy Rack is the perfect app for upselling and cross selling. But the customer service is even better! Santiago helped me out within minutes - he even did more than I asked. 100% satisfaction - 100% recommendation

Bems Home
Germany
7 months using the app