Candy Rack | All‑in‑One Upsell

Candy Rack | All‑in‑One Upsell

Reviews (268)

Overall rating
4.9
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting average order value and conversions through effective upselling and cross-selling. It allows bundling of slower-moving products with popular ones and offers extensive customization, including CSS for theme integration. The dashboard is user-friendly and easy to install, supporting various upselling techniques like pre-purchase and post-purchase offers. Merchants also praise the exceptional customer support, noting quick issue resolution and proactive help with customization and optimization, available via phone, chat, and email.

September 20, 2024

Amazing helpdesk. Contacted them yeserday around 5pm and after some detailed testing from their side it was clear there were some adjustments needed. Within the next hours i got contacted by another helpdesk worker with the message that the issue was completely fixed. He also send me some videos for me to see.

I am glad the issue got fixed. (really fast)
I have tested a lot of upsell apps and this one is simply working the best, so i am happy i can continue using it on my webshop.

Beldeur
Netherlands
7 months using the app
July 26, 2024

Would Recommend:

Working with Digismoothie team (Candy Rack) for about 3 months and they have been very helpful and responsive in working with us on our Upsells.

We had 13k Upsells that were required to add to our site. The CSV upload option with the team really has helped us do what needed to be accomplished in a much more efficient manner; and we appreciate how much you can modify/adjust for design without doing any coding, which is an option and would let you take your customizations even further if you wished.

Customer Service has been quick and responsive, uploads happen overnight for us which works out great and VERY rarely if there is an issue that has occurred during an upload, only takes them about a day to resolve.

Lucia, Christian, Andres and Rein are a few individuals that we have had the pleasure of working with and all have provided excellent customer service.

Thank you to the entire team for your help with our site.

LinesToGo
Canada
2 months using the app
August 29, 2024

The support with this app is phenomenal. I have had a ton of questions, and they've looked into every issue I've had with patience and courtesy. The app works as expected.

I was a little disappointed to find out the thank you page upsell is currently unavailable on the new checkout, but they're working on getting this back. I'm currently using a checkout upsell and post purchase upsell and everything is working like it should. The app paid for itself within the first day or two.

BeeLovelyBotanicals
United States
20 days using the app
September 11, 2024

We are happy with this app and top customer support, Alex helped me with some customizations and we are happy with the results

Docking Drawer Canada
United States
8 months using the app
August 1, 2024

We've used "Candy Rack" in many different Shopify Stores with all kinds of themes and with a bit CSS it's easily adjusted to feel integrated into any design. Working with it for a while, we can not only recommend it, but we also guarantee that it's one of the best developer's and app's out there. Digismoothie's "Candy Rack" will increase "AOV" and make all products feel more connected for the customer. A 5/5 Support with quick help and even per store adjustments that work perfectly well, what more can you ask for? If you haven't tried this app yet, what are you waiting for?

Detailing1
Germany
5 days using the app
September 9, 2024

Extremely high value app thats a no-brainer. Love love love the app! The support is also top notch!

Popov Leather®
Canada
About 1 month using the app
August 5, 2024

Glecy at Candy Rack is amazing! The application is very simple but i missed some settings and Glecy helped me solve it.

Second store i use RC on. And its worth every cent!

Looney Duck
Sweden
About 1 month using the app
September 27, 2024

This app is very suitable for stores that need to have some options to upsell their products on their product page. while I am new to using this app I can tell when a developer makes an effort to provide the best UI possible for its users and for that reason and support available to users as well I will give it a 5 starts and hope they can continue to improve their app as well.

smart pattern making
United States
About 3 hours using the app
August 16, 2024

Fantastic, responsive support with help aligning the upsell pop-ups to our site style. Great results so far too.

Victory Chimp
United Kingdom
5 days using the app
September 29, 2024

Absolutely delighted with this app.

I needed an app the did Digital upselling and they did.
I needed an app toshow the upsell either on the product or cart page and they did.
A very easy process setting everything up. Superhelpful team. Cannot recommend hightly enough!!

Highland Hat Blocks
United Kingdom
About 1 hour using the app