Overall rating
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its reliable performance and sales-boosting capabilities. They appreciate the easy-to-use upsell feature, customization options, and seamless integration with other apps. The app is praised for its user-friendly setup, responsive customer support, and unique features like handling product variants and offering both dollar and percentage discounts. Merchants report increased average order value and pre-purchase orders. The app's professional design and straightforward pricing offer good value for money.

November 23, 2023

This is by far the absolute best app support i have encountered here on shopify. candy rack has truly helped to transformed my store and the team has helped me so so much to customize so many features and worked tirelessly to get things working properly for me. I can not say it enough how amazing this app and support are!

Silk Skin Co.
United States
2 months using the app
August 29, 2023

Excellent app, does exactly what is advertised and the support is amazing... well done all around. Highly recommended.

Dirt Cheep
United States
About 3 years using the app
November 12, 2023

We we're not even paying in our trial and we got amazing customer service from their team. We wanted some changes that needed some code work and it got done in a few hours. The app itself works amazing and the customization is endless. The upsell sales started rolling in the moment we've installed it.

3 days using the app
September 14, 2023

I didn't ask for help, but had an email offering to customise my pop ups to look like my store, I accepted. Great service, thank you.

The Cornish Scone Company
United Kingdom
Over 2 years using the app
October 7, 2023

Great app, really simple but increased our overall revenues significantly, good ROI

11 months using the app
September 5, 2023

Really impressed with the proactive and hands on assistance from these guys. After trialing other apps, their system was by far the most versatile and easy to use and get up and running. The pricing was honest and straightforward, just offering a full package for a fair price, rather than bits and pieces and different pricing tiers that end up hiding costs etc.
Go you beauties!

New Zealand
6 days using the app
November 19, 2023

I recommend it to everyone, super attentive!! Thank you very much

Bright Idea
United States
18 days using the app
October 24, 2023

The team support was amazing. Fast response times and were able to fix my issues

United States
4 days using the app
October 16, 2023

Great app and even better customer service. Response time is very quick and they go above and beyond to help. I've tried at least 15 other free trials and I so glad to have found Candy Rack!

Hiccups Children's Boutique
United States
2 days using the app
September 17, 2023

Fantastic app with very responsive customer service. We seem to have had good results, and I believe the reporting is accurate.

Gelous Australia
10 days using the app