Reviews (254)

Overall rating
4.9
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective upselling and cross-selling capabilities, which boost average order value and revenue. It's praised for its reliability, speed, and compatibility with various themes. Merchants appreciate its user-friendly interface, easy setup, and customization options. The support team is noted for their quick response and proactive assistance. The app's pricing is seen as fair, often paying for itself through the additional revenue it generates.

April 25, 2019

The App is easy to install and use. ……………………………………………………………………………………………………………………………………………………….…………..

Lana-Rose Fashion
Australia
5 months using the app
Edited December 5, 2021

[Update: The team got back to us shortly after we posted our review, to make sure what makes us leave and see if they can help. This deserves one more star (3 to 4). Good work guys.] The app works well, and it's probably the best integrated pop-up upsell we've tried so far. However, aside from the aesthetics, our upsell doesn't convert any more with this app than it did with the previous (free) app. We would stay with this app if the price was more acceptable. So far, this app has cost us more than the money it brings in. We would really like to see a smaller plan for smaller stores, or even better, "FREE until our upsells cover the cost of the app each month" so that you only pay when it makes you money. Unfortunately, we're going to stop using it and go back to our old free app, which isn't as pretty, but converts just as well.

Idunn
France
15 days using the app
April 8, 2019

great app amazing customer service. Had a few issues starting out but the customer service person literally logged in and fixed it for me no matter how long it took

The Ultra Push
Canada
2 days using the app
July 12, 2020

Pretty good and simple. But why isn't there an option not recommend products which are already in the cart?

High IQ Store
Switzerland
About 5 hours using the app
Digismoothie replied May 19, 2021

Hi there!

We’re happy to inform you that Candy Rack is now able to exclude products that are already in the cart from being offered as upsells.

Feel free to contact us in case of any further questions. 🙂

Digismoothie Team