Overall rating
4.8
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to boost average order value and revenue. It's praised for its user-friendly interface, seamless Shopify integration, and effective upselling features. Many appreciate its customization options and the responsive support team. Reports of immediate returns on investment and long-term use indicate high satisfaction.

Edited March 8, 2022

Candy Rack is a good app, limited customization at the moment but the support cannot be faulted. The support team has went out their way to help me configure the app on my shop. It's definitely worth trying Candy Rack, it has really increased my AOV for my shop and as it's automated it only gets better for less effort! Try Candy Rack now, you won't regret it!

Force of Life
United Kingdom
3 months using the app
March 2, 2023

Easy to use and great customer service! I tried other apps and they were just so complicated to set up. With this one, it took me 15 minutes. I had an idea on how I wanted my upsell offer to look like and they customized it for me. I am happy with this app.

MacondoForever
United States
3 months using the app
March 18, 2020

This APP is fantastic! Added it our site to upsell some items at product page level and within 1 day had first few upsell sales and they haven't stopped! Even offered customisation to brand the app to better fit my website. The results were quick and look great. Really impressed with this app - highly recommend :) Very happy customer

P&B Home
United Kingdom
3 months using the app
August 8, 2019

Truly Amazing Customer Service. It's True you get what you pay for! Cheap for the price and worth the investment!

WITGEAR
United States
3 months using the app
Edited July 18, 2020

This is still in the trial phase-only been 5 days since I installed this app but I had to share this with all of you;

Between week before 67 to this week 66 orders, we have one less order ( which has nothing to do with the app ) but we made around the same number of orders $523 more.

If you have a working Shopify store, doing sales, and not installing this app you are missing out.

Very easy to install and make money. Do not leave the money on the table. 14 days is a good amount of days to try it out.

Way to go, Candy Rack, I will update you.

Please note; one of my other stores was not working with a paid theme that well. But this store is on Brooklyn and it is working fine. So make sure that it works with your theme before you fully use it. Still worth trying.

macaronking
United States
3 months using the app
June 12, 2022

Great app and great team. Highly recommended. It's easy to install and customize. The team has been able to help us get set up with any Qs we've had.

Nexgen
United States
3 months using the app
November 2, 2020

good app, good support as always, highly recommend. If you need help, the support team is always there an respond quickly :)

Spielgarten24
Germany
3 months using the app
April 17, 2023

We LOVE Candy Rack. It is a beautiful app that looks great on our site--very professional. The customer service is top notch! Lucia helped us tremendously to setup the app so that it looked great on our store. When another one of our apps conflicted with the Candy Rack app, Lucia and the team fixed the issue, going above and beyond to make sure all was good. The app has brought us increased revenue and is just great!

ThumbPRO
United States
3 months using the app
March 29, 2021

2 minutes to reply once I clicked the chat icon. Within 10 minutes Christian had redesigned my popup to fit my branding. Where else can that happen and outside of their normal hours. I was close to choosing a competitor but something told me to go with CR. So far I a very impressed. Continue to keep up the good work!!

vibe2tech
United States
3 months using the app
December 1, 2020

Excellent app, the perfect way to add up/cross-sells without a cheesy customer experience. Great support too, actively trying to add features (and fast!).

BirdRock Baby
United States
3 months using the app