Candy Rack | Checkout Upsell

Candy Rack | Checkout Upsell

Reviews (289)

Overall rating
4.9
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for significantly boosting conversions and average order value through both post-purchase and pre-purchase upsells. It features a user-friendly dashboard, easy installation, and customizable options without needing coding skills. The app is also noted for its excellent customer support, with a team that is responsive and helpful in resolving issues and customizing features, making it a valuable tool for increasing revenue efficiently.

May 25, 2021

I used this app to upsell my products and I must say that the service is amazing! They are always happy to help and go above and beyond.

Haus of Scents
Australia
2 days using the app
June 30, 2022

Great looking and functioning App. The support team was extremely helpful and quick to help make design customizations to the App on my store.

Liv Outside - Bote Board Dealer
Canada
2 days using the app
August 20, 2022

Amazing app, great UX and overall structure. I've been using this app for years and it has paid off big time! Thanks digismoothie

Superheldenburger
Germany
1 day using the app
July 25, 2022

I will give feedback on the actual app again at a later time. I downloaded the app on Saturday and on the same day support had the time to help me and pass on more important changes to the programming team. I am very very happy with the support.

NILO-HAMBURG
Germany
1 day using the app
March 15, 2023

Tolle Upsell & Cross-Sell App. Die einzelnen Funnels sind einfach aufzusetzen und mit einer tollen Kopierfunktion kann man die Funnels auch schnell auf mehrere Produkte ausrollen.

Unfassbar guter Customer Service! Ich möchte ganz besonders Joan hervorheben! Es wurden alle gewünschten Anpassungen super schnell umgesetzt und die Antwortzeit auf Anfragen ist sehr schnell!

Alles in Allem kann ich die APP nur bestens weiter empfehlen - nach langen Suchen nach einer guten Upsell App, die den Shop nicht langsamer macht und mit allen anderen Apps problemlos zusammenarbeitet - bin ich endlich fündig geworden!

BLTZR WRNR
Germany
About 20 hours using the app
August 4, 2020

Great app, everything you can use it for it does it great but sadly what you can do with this app is limited.

this app is easy and simple to use and I give it 5 stars for being easy to use
and I give it a 5 stars for the popup design, its modern and simple.

options though are very limited, you can't set a quantity amount for the upsell popup to show, the popup can only be used to upsell specifically one item at a time, not a total purchase amount or quantity of products.

features I'd love to see on this app:
feature example: one item $30 in cart you add a $70 product and get a popup for totaling $100.

feature example: buy 2 of the same/different products get the 3rd-free, free shipping, and free-gift popup.

I enjoyed using this app, it was simple to use, but sadly doesn't have what I am looking for, if you don't need any of the features I talked about then this app will work great for you.

ExtraPawfect
Australia
11 days using the app
Digismoothie replied May 19, 2021

Hi there!

We’re glad to share with you and the rest of the community that quantity selector is now available in Candy Rack.

For free gifts or free shipping, we suggest using another app of ours called Gift Box that focuses primarily on free gifts.

Feel free to contact us in case of any further questions. 🙂

Digismoothie Team

April 4, 2023

I have been using this app for all my stores, it's worth it and gets the job done every time making your store more profitable. The app is very user-friendly and Sebastian at support was more than helpful during my special customization inquiries. I recommend every store doing volume to have this app!

LumenBloom
Canada
About 7 hours using the app
February 29, 2024

The app didn't quite do what we wanted, but their support person Alex customised it for us within less than an hour, allowing us to continue with the trial and get it working exactly the way we needed. I have never had support service like it, they are astoundingly good at what they do.

Trig Instruments NZ
New Zealand
About 6 hours using the app
January 28, 2021

SUPER FAST CUSTOMER SERVICE. 100% RECOMMEND THIS APP AND THE TEAM BEHIND IT! SMART & FANTASTIC PEOPLE!

Nifty City
Australia
About 4 hours using the app
October 20, 2022

So far, so good! I had an issue with load-time based on the code placement on my page. I reached out to support chat and within about 30 minutes, they had the code fixed and the app was loading perfectly. Nice!!

KEYWAY | Wooden Phone Cases & Leather Phone Cases
Canada
About 2 hours using the app