Candy Rack | All‑in‑One Upsell

Candy Rack | All‑in‑One Upsell

Reviews (278)

Overall rating
4.9
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting conversions and average order values through effective upselling, particularly by bundling slower-moving accessories with main products. They appreciate its easy installation, user-friendly interface with no-code customization options, and features like CSV uploads for bulk upsells. The app is noted for its fast and reliable performance across various themes and devices. Support is frequently praised for being responsive and proactive, often making quick customizations to optimize performance for specific merchant needs.

August 20, 2022

Amazing app, great UX and overall structure. I've been using this app for years and it has paid off big time! Thanks digismoothie

Superheldenburger
Germany
1 day using the app
July 25, 2022

I will give feedback on the actual app again at a later time. I downloaded the app on Saturday and on the same day support had the time to help me and pass on more important changes to the programming team. I am very very happy with the support.

NILO-HAMBURG
Germany
1 day using the app
March 15, 2023

Tolle Upsell & Cross-Sell App. Die einzelnen Funnels sind einfach aufzusetzen und mit einer tollen Kopierfunktion kann man die Funnels auch schnell auf mehrere Produkte ausrollen.

Unfassbar guter Customer Service! Ich möchte ganz besonders Joan hervorheben! Es wurden alle gewünschten Anpassungen super schnell umgesetzt und die Antwortzeit auf Anfragen ist sehr schnell!

Alles in Allem kann ich die APP nur bestens weiter empfehlen - nach langen Suchen nach einer guten Upsell App, die den Shop nicht langsamer macht und mit allen anderen Apps problemlos zusammenarbeitet - bin ich endlich fündig geworden!

BLTZR WRNR
Germany
About 20 hours using the app
Edited December 5, 2021

[Update: The team got back to us shortly after we posted our review, to make sure what makes us leave and see if they can help. This deserves one more star (3 to 4). Good work guys.] The app works well, and it's probably the best integrated pop-up upsell we've tried so far. However, aside from the aesthetics, our upsell doesn't convert any more with this app than it did with the previous (free) app. We would stay with this app if the price was more acceptable. So far, this app has cost us more than the money it brings in. We would really like to see a smaller plan for smaller stores, or even better, "FREE until our upsells cover the cost of the app each month" so that you only pay when it makes you money. Unfortunately, we're going to stop using it and go back to our old free app, which isn't as pretty, but converts just as well.

Idunn
France
15 days using the app
August 4, 2020

Great app, everything you can use it for it does it great but sadly what you can do with this app is limited.

this app is easy and simple to use and I give it 5 stars for being easy to use
and I give it a 5 stars for the popup design, its modern and simple.

options though are very limited, you can't set a quantity amount for the upsell popup to show, the popup can only be used to upsell specifically one item at a time, not a total purchase amount or quantity of products.

features I'd love to see on this app:
feature example: one item $30 in cart you add a $70 product and get a popup for totaling $100.

feature example: buy 2 of the same/different products get the 3rd-free, free shipping, and free-gift popup.

I enjoyed using this app, it was simple to use, but sadly doesn't have what I am looking for, if you don't need any of the features I talked about then this app will work great for you.

ExtraPawfect
Australia
11 days using the app
Digismoothie replied May 19, 2021

Hi there!

We’re glad to share with you and the rest of the community that quantity selector is now available in Candy Rack.

For free gifts or free shipping, we suggest using another app of ours called Gift Box that focuses primarily on free gifts.

Feel free to contact us in case of any further questions. 🙂

Digismoothie Team

April 4, 2023

I have been using this app for all my stores, it's worth it and gets the job done every time making your store more profitable. The app is very user-friendly and Sebastian at support was more than helpful during my special customization inquiries. I recommend every store doing volume to have this app!

LumenBloom
Canada
About 7 hours using the app
January 28, 2021

SUPER FAST CUSTOMER SERVICE. 100% RECOMMEND THIS APP AND THE TEAM BEHIND IT! SMART & FANTASTIC PEOPLE!

Nifty City
Australia
About 4 hours using the app
December 18, 2018

I really like this app! It is very simple to understand and setup unlike some of their competitors. Customer service is also top notch. We had trouble with another app interfering and they have been more than helpful in getting my problems resolved. The presentation is just what I wanted. Treat yourself and give it a try.

VMC Chinese Parts
United States
About 3 hours using the app
October 20, 2022

So far, so good! I had an issue with load-time based on the code placement on my page. I reached out to support chat and within about 30 minutes, they had the code fixed and the app was loading perfectly. Nice!!

KEYWAY | Wooden Phone Cases & Leather Phone Cases
Canada
About 2 hours using the app
April 8, 2019

great app amazing customer service. Had a few issues starting out but the customer service person literally logged in and fixed it for me no matter how long it took

The Ultra Push
Canada
2 days using the app