Overall rating
4.8
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to boost average order value and revenue. It's praised for its user-friendly interface, seamless Shopify integration, and effective upselling features. Many appreciate its customization options and the responsive support team. Reports of immediate returns on investment and long-term use indicate high satisfaction.

April 8, 2019

great app amazing customer service. Had a few issues starting out but the customer service person literally logged in and fixed it for me no matter how long it took

The Ultra Push
Canada
2 days using the app
January 20, 2023

App does exactly what I was looking for. Great customer service that was able to implement a customization for me within minutes. Really excited to see how this app performs.

Senken Knives
United States
About 2 hours using the app
April 6, 2021

Great UpSell app, using it for over 3 months and so far I can say my order value has jumped! P.S. - Great support :))

Онлайн магазин за мъжко бельо и бански GERONIMO.
Bulgaria
About 1 hour using the app
Edited March 21, 2019

Crashed our themes. Tried contacting them and no reply. So, no support received for us. We looked at Bold instead.

The developer then attempted to bribe us to change the review to 5*. As that didn't work he sent a fraudulent letter impersonating a solicitor, threatening us with legal action.

Please avoid.

Vape and Juice
United Kingdom
1 day using the app
Digismoothie replied March 8, 2019

Hi guys,

Thanks much for testing our app and your feedback. We are really sorry about your experience.

I believe we have been in touch and was trying hard to replicate/resolve the issue. We are still ready to do so, but seems like you are ignoring us? 😢

All the best,

Tom

July 12, 2020

Pretty good and simple. But why isn't there an option not recommend products which are already in the cart?

High IQ Store
Switzerland
About 5 hours using the app
Digismoothie replied May 19, 2021

Hi there!

We’re happy to inform you that Candy Rack is now able to exclude products that are already in the cart from being offered as upsells.

Feel free to contact us in case of any further questions. 🙂

Digismoothie Team

January 31, 2024

ALMA & CO.
Egypt
3 days using the app
January 17, 2024

InLynes
Portugal
13 days using the app
October 3, 2023

ArtandBrushes
Italy
7 days using the app