Candy Rack | All‑in‑One Upsell

Candy Rack | All‑in‑One Upsell

Reviews (271)

Overall rating
4.9
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this tool for boosting average order value and conversions through effective upselling and cross-selling. They appreciate its easy installation, user-friendly interface, and customizable features that align with store themes without needing coding skills. The app supports bulk uploads via CSV and multiple themes, enhancing its utility. Exceptional customer support is frequently highlighted, with the team being responsive and helpful across phone, chat, and email. Integration with Shopify themes and other apps is smooth, and custom CSS options allow for further brand consistency. Merchants cite its comprehensive features and excellent customer support as key reasons for their satisfaction.

November 12, 2023

We we're not even paying in our trial and we got amazing customer service from their team. We wanted some changes that needed some code work and it got done in a few hours. The app itself works amazing and the customization is endless. The upsell sales started rolling in the moment we've installed it.

Braadbaas
Netherlands
3 days using the app
July 26, 2022

We love Candy Rack! Using it on 12 stores and couldn't be happier. Simple setup, customisations and super effective!!

Z-Flex US
United States
2 days using the app
April 8, 2019

great app amazing customer service. Had a few issues starting out but the customer service person literally logged in and fixed it for me no matter how long it took

The Ultra Push
Canada
2 days using the app
May 25, 2021

I used this app to upsell my products and I must say that the service is amazing! They are always happy to help and go above and beyond.

Haus of Scents
Australia
2 days using the app
June 30, 2022

Great looking and functioning App. The support team was extremely helpful and quick to help make design customizations to the App on my store.

Liv Outside - Bote Board Dealer
Canada
2 days using the app
August 20, 2022

Amazing app, great UX and overall structure. I've been using this app for years and it has paid off big time! Thanks digismoothie

Superheldenburger
Germany
1 day using the app
July 25, 2022

I will give feedback on the actual app again at a later time. I downloaded the app on Saturday and on the same day support had the time to help me and pass on more important changes to the programming team. I am very very happy with the support.

NILO-HAMBURG
Germany
1 day using the app
February 29, 2024

The app didn't quite do what we wanted, but their support person Alex customised it for us within less than an hour, allowing us to continue with the trial and get it working exactly the way we needed. I have never had support service like it, they are astoundingly good at what they do.

Trig Instruments NZ
New Zealand
About 6 hours using the app
Edited March 21, 2019

Crashed our themes. Tried contacting them and no reply. So, no support received for us. We looked at Bold instead.

The developer then attempted to bribe us to change the review to 5*. As that didn't work he sent a fraudulent letter impersonating a solicitor, threatening us with legal action.

Please avoid.

Vape and Juice
United Kingdom
1 day using the app
Digismoothie replied March 8, 2019

Hi guys,

Thanks much for testing our app and your feedback. We are really sorry about your experience.

I believe we have been in touch and was trying hard to replicate/resolve the issue. We are still ready to do so, but seems like you are ignoring us? 😢

All the best,

Tom

March 15, 2023

Tolle Upsell & Cross-Sell App. Die einzelnen Funnels sind einfach aufzusetzen und mit einer tollen Kopierfunktion kann man die Funnels auch schnell auf mehrere Produkte ausrollen.

Unfassbar guter Customer Service! Ich möchte ganz besonders Joan hervorheben! Es wurden alle gewünschten Anpassungen super schnell umgesetzt und die Antwortzeit auf Anfragen ist sehr schnell!

Alles in Allem kann ich die APP nur bestens weiter empfehlen - nach langen Suchen nach einer guten Upsell App, die den Shop nicht langsamer macht und mit allen anderen Apps problemlos zusammenarbeitet - bin ich endlich fündig geworden!

BLTZR WRNR
Germany
About 20 hours using the app