Candy Rack | All‑in‑One Upsell

Candy Rack | All‑in‑One Upsell

Reviews (284)

Overall rating
4.9
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective upselling features, which increase conversions and average order values. It's praised for boosting sales of slower-moving items by bundling them with popular products. The user-friendly interface allows easy customization without coding skills. Support is noted for being responsive and proactive, offering customizations and performance enhancements, significantly enhancing merchant satisfaction.

March 15, 2023

Tolle Upsell & Cross-Sell App. Die einzelnen Funnels sind einfach aufzusetzen und mit einer tollen Kopierfunktion kann man die Funnels auch schnell auf mehrere Produkte ausrollen.

Unfassbar guter Customer Service! Ich möchte ganz besonders Joan hervorheben! Es wurden alle gewünschten Anpassungen super schnell umgesetzt und die Antwortzeit auf Anfragen ist sehr schnell!

Alles in Allem kann ich die APP nur bestens weiter empfehlen - nach langen Suchen nach einer guten Upsell App, die den Shop nicht langsamer macht und mit allen anderen Apps problemlos zusammenarbeitet - bin ich endlich fündig geworden!

BLTZR WRNR
Germany
About 20 hours using the app
August 4, 2020

Great app, everything you can use it for it does it great but sadly what you can do with this app is limited.

this app is easy and simple to use and I give it 5 stars for being easy to use
and I give it a 5 stars for the popup design, its modern and simple.

options though are very limited, you can't set a quantity amount for the upsell popup to show, the popup can only be used to upsell specifically one item at a time, not a total purchase amount or quantity of products.

features I'd love to see on this app:
feature example: one item $30 in cart you add a $70 product and get a popup for totaling $100.

feature example: buy 2 of the same/different products get the 3rd-free, free shipping, and free-gift popup.

I enjoyed using this app, it was simple to use, but sadly doesn't have what I am looking for, if you don't need any of the features I talked about then this app will work great for you.

ExtraPawfect
Australia
11 days using the app
Digismoothie replied May 19, 2021

Hi there!

We’re glad to share with you and the rest of the community that quantity selector is now available in Candy Rack.

For free gifts or free shipping, we suggest using another app of ours called Gift Box that focuses primarily on free gifts.

Feel free to contact us in case of any further questions. 🙂

Digismoothie Team

April 4, 2023

I have been using this app for all my stores, it's worth it and gets the job done every time making your store more profitable. The app is very user-friendly and Sebastian at support was more than helpful during my special customization inquiries. I recommend every store doing volume to have this app!

LumenBloom
Canada
About 7 hours using the app
December 18, 2018

I really like this app! It is very simple to understand and setup unlike some of their competitors. Customer service is also top notch. We had trouble with another app interfering and they have been more than helpful in getting my problems resolved. The presentation is just what I wanted. Treat yourself and give it a try.

VMC Chinese Parts
United States
About 3 hours using the app
October 20, 2022

So far, so good! I had an issue with load-time based on the code placement on my page. I reached out to support chat and within about 30 minutes, they had the code fixed and the app was loading perfectly. Nice!!

KEYWAY | Wooden Phone Cases & Leather Phone Cases
Canada
About 2 hours using the app
April 8, 2019

great app amazing customer service. Had a few issues starting out but the customer service person literally logged in and fixed it for me no matter how long it took

The Ultra Push
Canada
2 days using the app
January 20, 2023

App does exactly what I was looking for. Great customer service that was able to implement a customization for me within minutes. Really excited to see how this app performs.

Senken Knives
United States
About 2 hours using the app
April 6, 2021

Great UpSell app, using it for over 3 months and so far I can say my order value has jumped! P.S. - Great support :))

Онлайн магазин за мъжко бельо и бански GERONIMO.
Bulgaria
About 1 hour using the app
Edited March 21, 2019

Crashed our themes. Tried contacting them and no reply. So, no support received for us. We looked at Bold instead.

The developer then attempted to bribe us to change the review to 5*. As that didn't work he sent a fraudulent letter impersonating a solicitor, threatening us with legal action.

Please avoid.

Vape and Juice
United Kingdom
1 day using the app
Digismoothie replied March 8, 2019

Hi guys,

Thanks much for testing our app and your feedback. We are really sorry about your experience.

I believe we have been in touch and was trying hard to replicate/resolve the issue. We are still ready to do so, but seems like you are ignoring us? 😢

All the best,

Tom

July 12, 2020

Pretty good and simple. But why isn't there an option not recommend products which are already in the cart?

High IQ Store
Switzerland
About 5 hours using the app
Digismoothie replied May 19, 2021

Hi there!

We’re happy to inform you that Candy Rack is now able to exclude products that are already in the cart from being offered as upsells.

Feel free to contact us in case of any further questions. 🙂

Digismoothie Team