Candy Rack | All‑in‑One Upsell

Candy Rack | All‑in‑One Upsell

Reviews (281)

Overall rating
4.9
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting conversions and average order values through effective upselling, particularly by bundling slower-moving accessories with main products. They appreciate its easy installation, user-friendly interface with no-code customization options, and features like CSV uploads for bulk upsells. The app is noted for its fast and reliable performance across various themes and devices. Support is frequently praised for being responsive and proactive, often making quick customizations to optimize performance for specific merchant needs.

June 22, 2024

A simple and great app. The support team was awesome with helping with adding a custom button and were super quick to make changes. Would definitely recommend.

Poppy Rose
Australia
About 1 month using the app
May 12, 2024

Amazing support and always available! I always receive a response instantly using their chat feature and they have been able to solve or provide options to any questions I have. Thank you team!

AVRY JAMES LABEL
Australia
Over 1 year using the app
July 31, 2024

Great support, helpful & timely!

Philly Fair Trade Roasters
United States
14 days using the app
April 12, 2024

After trying out Honeycomb for a couple months we switched over to this app because they provide hands down the best customer service. These guys go out of their way to make sure the app works perfect. They actually went in and updated the code to make sure the appearance mirrored our site. If you need support they offer phone, chat and email. AOV shot up as soon as we made the switch. Thanks again for all your support. You have a customer for life!

Nutri Nation
United States
4 months using the app
May 16, 2024

Incredible service! I would say some of the best and responsive support available through the Shopify App Store! I have used many third party apps and this one is AMAZING! Get it!

AtoZ Botanicals
United States
19 days using the app
December 9, 2023

Awesome app, would be lost without it on my store! The service from these guys is the best iv ever experienced! They have helped me custom code things for my site so many times and its always unreal! Highly recommend!

The Trade Shade
Australia
Over 1 year using the app
January 5, 2024

I literally never leave a review for anything but this app and the crew is absolutely gold. I have it installed for about 2 months now and its been what I was always looking for. Tried custom upsell apps made by our developers and tested lots of options because i didn't like the fact that usually shopify upsell apps are slow and feel weird on the site, but somehow this one is amazing and converting like a beast.

The team also made some changes for me without even asking for it just to make it even faster after I told them my concerns. I am leaving this review after 2 months only because these guys deserve it and its the first time i really feel like i need to leave a proper review for an app. :) good luck to everyone in your journey

Golden Cosmetics
Romania
3 months using the app
Edited July 13, 2024

It’s really helpful, ai use it mainly to let customers add gift wrapping after purchasing.
Some issues must be fixed as when customer use upsale when they buy more than one item of the same SKU, they can remove one of items but price will stay the same(after discount)

ALMA & CO.
Egypt
3 months using the app
January 26, 2024

So far, we have just begun our trial with Candy Rack and encountered a few issues, which are somewhat reminiscent of theme-related problems we've encountered with other apps offering similar functionalities. However, what truly sets Candy Rack apart is the exceptional support team they have in place. They managed to address and resolve all of our concerns within just one day, a stark contrast to our previous experiences with other apps where we had to wait for as long as three weeks to see any progress.

We are genuinely impressed by the promptness and efficiency of Candy Rack's support, which has not only saved us valuable time but has also reinforced our confidence in their product. Their dedication to resolving issues quickly and effectively speaks volumes about their commitment to customer satisfaction. We are looking forward to continuing our trial and exploring all the possibilities Candy Rack has to offer, thanks to their outstanding support team.

Y-not | Dream Big
Netherlands
3 months using the app
June 10, 2024

Super support and helpful.
Styled my popup to my shop :-)

Green.dk
Denmark
About 1 month using the app