Candy Rack | All‑in‑One Upsell

Candy Rack | All‑in‑One Upsell

Reviews (277)

Overall rating
4.9
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting conversions and average order values through effective upselling, particularly by bundling slower-moving accessories with main products. They appreciate its easy installation, user-friendly interface with no-code customization options, and features like CSV uploads for bulk upsells. The app is noted for its fast and reliable performance across various themes and devices. Support is frequently praised for being responsive and proactive, often making quick customizations to optimize performance for specific merchant needs.

February 29, 2024

The app didn't quite do what we wanted, but their support person Alex customised it for us within less than an hour, allowing us to continue with the trial and get it working exactly the way we needed. I have never had support service like it, they are astoundingly good at what they do.

Trig Instruments NZ
New Zealand
About 6 hours using the app
March 28, 2024

Super top notch costumer service and app!

Otay Baby
United States
8 months using the app
December 6, 2023

Great customer service, very responsive!

Nano Hearing Aids
United States
6 months using the app
March 27, 2024

New to the app so far so good ❤️‍

Beau Byon
United States
11 days using the app
December 1, 2023

Great upsell app

ShipBlend
Romania
5 months using the app
December 19, 2023

Die App macht genau das was sie soll. Sie funktioniert problemlos, ist einfach zu bedienen und ist nicht vollgepackt mit Funktionen die man nicht benötigt. Der Support antwortet sehr schnell, ist freundlich, kompetent und sehr hilfsbereit.

SONS OF ELECTRICITY
Germany
About 1 month using the app
April 30, 2024

Mi state prelevando soldi nonostante io abbia disinstallato l'app

Ciclismo Kompulsivo
Italy
3 months using the app
Digismoothie replied May 1, 2024

Hi there,

Thank you for taking the time to share your feedback. We sincerely apologize for the unexpected charge and have promptly issued a refund.

The reason Shopify charged you for using Candy Rack was that the app was uninstalled from your store only after the 14-day free trial had ended. But no worries, our support team is always happy to help with refund requests :)

Don’t hesitate to contact us at support@digismoothie.com or via in-app chat if you need any further assistance with the app.

Best regards,
Digismoothie

October 3, 2019

This app is great! Really increased my add on sales because it is so easy for my customers to add additional items in their cart. Recently re-designed my website and the program was no longer compatible with the new theme. Their support team went above and beyond to fix the issue for me all within 24 hours of initial contact. Very happy with the service!

Inluxxe
Australia
Over 5 years using the app
November 29, 2018

We are absolutely LOVING this app. We've had it installed for 2 weeks and have gotten over $2500 in upsells. AMAZING customer service, and super intuitive to use. The only thing it needs is more comprehensive analytics, but I have been assured by customer support that they are working on that. Definitely worth every penny!

DFTBA
United States
About 4 years using the app
December 5, 2023

shopifyのアプリはいくつか使用してみましたが、
今まで使用したアプリの中で1番管理画面がわかりやすく
かつカスタマーサポートの質がとても良いです。

複数選択のアプリとも互換性が合うため、平均単価を上げていきたいと思います!
親切な対応ありがとうございました

HITOWAN -犬の手作りごはん屋さん-
Japan
6 days using the app