Canteen ‑ Deposits and Fees

Canteen ‑ Deposits and Fees

$9.99/month. Free trial available.
Rating (3.5)
Reviews

Highlights

Built for your business
  • Use directly in Shopify admin
  • Works with the latest themes

About this app

Launched

March 5, 2021

Languages

English

Works with

Shopify POS, Zapiet, Recharge

Collect mandatory fees. Great for bottle deposits, environmental, setup, rental and core charges.

The Canteen app allows merchants to easily collect fees they need to run their business. Canteen is an easy way to collect bottle deposits, environmental fees, setup fees, design fees, core charges, security deposits, order and product fees, adult signature fees, etc. The rule builder allows you to create the fee rules, update their thumbnails, set tax options and determine if the rule is one time, per cart or per product quantity.

The Canteen app allows merchants to easily collect fees they need to run their business. Canteen is an easy way to collect bottle deposits, environmental fees, setup fees, design fees, core charges, security deposits, order and product fees, adult signature fees, etc. The rule builder allows you to create the fee rules, update their thumbnails, set tax options and determine if the rule is one time, per cart or per product quantity. more
  • Fees are automatically added to the cart and checkout.
  • Fees can be configured for product groups, one time or per quantity.
  • Collect fees on ecommerce and POS.
  • Easily report your collected fees for accounting purposes.
  • Works on 100s of Shopify themes. Supports 2.0 themes as well.

Pricing

Basic Plan

$9.99 / month

  • Multiple fees per product
  • Up to 100 rules
  • Works with POS
  • Price per quantity or one-time
  • Start with a free trial for 14 days

14-day free trial

Basic Plan

$9.99 / month

  • Multiple fees per product
  • Up to 100 rules
  • Works with POS
  • Price per quantity or one-time
  • Start with a free trial for 14 days

14-day free trial

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days.

32 reviews

Overall rating
3.5
Counts per rating level
  • 59% of ratings are 5 stars
  • 16% of ratings are 4 stars
  • 9% of ratings are 3 stars
  • 13% of ratings are 2 stars
  • 3% of ratings are 1 stars
April 25, 2024

Overall, I recommend this app to streamline the process of collecting deposits. It makes it simple for staff to click a button and apply the proper deposits, all with minimal work to set up deposits when creating new products. If I could give 4.5 star, I would!

The only negatives:
1. Occasionally, the app glitches on the Close button and it confuses new staff. Not sure why the Close button doesn't work, but it hasn't for a while.
2. Wish we could apply negative deposits to refund customers when they return things! This may be a Shopify limitation, so it might not be fair to ding the app for it, but if it were possible to create a button to streamline returns, that would be ideal. Subtracting out returns as discounts isn't preferable for us, but it's how we manage these returns (which creates extra manual work on the back end for accounting purposes).

Byrd's Filling Station
United States
Over 2 years using the app
April 18, 2024

It does the job. However I question the value. We do not sell a lot of (cans) so paying $9.99UDS/month = 13.74CDN would be equal to the deposits on 137 cans.

If you are using it to pass long the can deposit fee to the customer and segregate it from the cost, it will do this, but it will cost you more at the end if you are selling less than 137cans/ month.

I am considering just absorbing the deposit into my costs. It will create savings for the customer and cost me less in the long run.

Schoolhouse Brewery Online
Canada
About 2 years using the app
March 19, 2024

We had been using this app for a pretty long time. Since our store started getting more and more orders, we had a lot of faulty orders where the fee didn't get applied and we lost quite a sum of money. The support was not so helpful about this - back when we were in direct contact with Jordan from Sasquatch Studio I liked the support better.

Today (and probably the past days) our "Add To Cart" Button stopped working - one of our customers has luckily messaged us and let us know about the issue. We found out that a probably recent update in Canteen (some rules.js file) has had an error and our customers couldn't order anymore. That was the last straw for us to uninstall the plugin.

I do not recommend this plugin because it is simply not 100% reliable. I will still give it two stars because the support in the past (Jordan) was good.

BETTERGY®
Germany
Almost 3 years using the app
Sasquatch Studio replied April 12, 2024

Hi, I have tried reaching out a number of times but have not heard back. Happy to discuss your setup further. Each store can be unique with apps and themes. Please feel free to connect with me support@sasquatchstudio.co

April 9, 2024

Absolut schlecht. Völlig verbuggte App beim hinzufügen des Pfands werden Random Produkte als Pfand angesehen und hinzugefügt.
Die Option % Sätze auf Produkte zu erheben funktioniert auch nicht.
Danke und schnell wieder deinstallieren.

Snackboxer
Germany
About 6 hours using the app
Sasquatch Studio replied April 12, 2024

Hi, Sorry to hear of your experience. I checked and we do not have any tickets or reach out from you. We are happy to support your store setup (theme and app mix). We would appreciate the opportunity to take a look before seeing a review like this. Please reach out support@sasquatchstudio.co.

August 2, 2023

We use this to tie environmental fees to products, overall works well. Had a few issues before th Without this our site wouldn't work.

Battery Roadie
United States
Over 1 year using the app

About this app

Launched

March 5, 2021

Languages

English

Works with

Shopify POS, Zapiet, Recharge

Built by Sasquatch Studio

About Sasquatch Studio

3.5 average rating

3 years building apps for the Shopify App Store

1906 Thornber St., SUMMERLAND, BC, V0H 1Z9, CA

Support

Send a message

support@sasquatchstudio.co

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