Canteen ‑ Deposits and Fees

Canteen ‑ Deposits and Fees

Reviews (45)

Overall rating
4.2
Counts per rating level
  • 69% of ratings are 5 stars
  • 11% of ratings are 4 stars
  • 7% of ratings are 3 stars
  • 9% of ratings are 2 stars
  • 4% of ratings are 1 stars
October 19, 2023

Unreliable, randomly removes selected products from their rulesets costing our company money while their support team tries to figure out what is happening. Slow on POS devices as well, overall happy to be done using this application. App has a lot of potential, but not quite there yet.

VapeMeet Inc
Canada
9 months using the app
Sasquatch Studio replied April 12, 2024

Hi, We have reached out countless times and haven't heard back. Please feel free to connect with me support@sasquatchstudio.co

March 30, 2023

Tired this app for our website. I had some trouble with that app working properly on my site. I tried reaching out several times with no luck. I really wanted this app to work, but because of negligence, I just uninstalled it.

LA Mattress Store
United States
22 days using the app
Sasquatch Studio replied March 31, 2023

Hi, we had responded to numerous tickets and emails without any further response on your end. Happy to discuss further at support@sasquatchstudio.co

Edited April 28, 2021

The app seems essential but does not work with the Ella theme. Maybe the problem comes from the cart in ajax. You should also be able to apply the rule to all the products in the store without selecting them one by one.

Inter Service Esthétique
France
31 minutes using the app
Sasquatch Studio replied April 28, 2021

We are more than happy to take a quick look at any theme issues. Please shoot us a note about your theme issues (support@sasquatchstudio.co). Although we do test on over 20 themes on a regular basis, sometimes newer or paid themes work differently as they are all built by different developers.

In terms, of product selection, you can select up to 200 products at a time with one click and then go to the next page to select another 200. We find most of our clients have different rules/fees so they end up hand selecting anyways.

August 14, 2024

app doest work correctly, it doesnt work correct with POS

THE BOTTLE HOUSE
United States
About 1 month using the app
Sasquatch Studio replied August 19, 2024

Thank you for taking the time to use our app. As we’ve mentioned in our support interactions, Shopify has certain limitations that prevent us from automatically calculating fees in the POS cart. Currently, the only way Shopify allows us to implement this is through app tiles, and we’ve worked hard to make the process as smooth as possible. We’re always keeping an eye on potential API changes that could further improve the user experience.