Overall rating
Counts per rating level
  • 70% of ratings are 5 stars
  • 15% of ratings are 4 stars
  • 7% of ratings are 3 stars
  • 7% of ratings are 2 stars
  • 0% of ratings are 1 stars
April 25, 2023

The team at Canteen have helped me enable service fee per order on my store, initially had some issues with my theme and they were very helpful in finding workarounds. The app works great and has an easy to follow settings page. I highly recommend it for anyone looking to add custom fees to their store!

Continental Food Store
United Kingdom
10 months using the app
July 4, 2023

Canteen is a really user-friendly app. We do have a little issue with the fee, since it's quantity-adjustable on the customer's side. But, Rudy has been helping a lot! Customer service is great. I recommend!

2 months using the app
August 2, 2023

We use this to tie environmental fees to products, overall works well. Had a few issues before th Without this our site wouldn't work.

Battery Roadie
United States
Over 1 year using the app
May 30, 2023

We have uninstalled this app. We've had multiple issues with fees not being applied at checkout. Most recently, fee rules have been deleting themselves without explanation. Our biggest issue was poor customer support, they have not fixed the issue or gotten back to us. Now looking into other similar apps...

Hell On Wheels Performance Ltd.
Almost 2 years using the app
March 30, 2023

Tired this app for our website. I had some trouble with that app working properly on my site. I tried reaching out several times with no luck. I really wanted this app to work, but because of negligence, I just uninstalled it.

LA Mattress Store
United States
22 days using the app
Sasquatch Studio replied March 31, 2023

Hi, we had responded to numerous tickets and emails without any further response on your end. Happy to discuss further at support@sasquatchstudio.co

January 26, 2023

Canteen is a helpful app for any company subject to the legal deposit requirement. Especially in Germany we have the problem that deposit values have to be shown separately. Here Canteen helps us with the implementation. In addition, the support is easy to reach, especially via email, and responds to requests.

3 months using the app
March 3, 2023

We love this App. It 100% what we were looking for. It's easy to install and to use.
It is very usefull especially in Germany were you need to implement this.

Ocean Beer
About 2 months using the app
May 9, 2023

App works well, easy to understandVery fast and when facing individual issues the support is friendly, fast and helpful!

True Brew Brewing Company
10 months using the app
May 23, 2023

App works just as we need it to and customer service is quick!

United States
Almost 2 years using the app
January 16, 2023

Good plugin, easy to use and very reactive team behind in case of problem! I recommend this plugin for managing deposits

Auderset & Cie
12 months using the app