Canteen ‑ Deposits and Fees

Canteen ‑ Deposits and Fees

Reviews (45)

Overall rating
4.6
Counts per rating level
  • 67% of ratings are 5 stars
  • 11% of ratings are 4 stars
  • 7% of ratings are 3 stars
  • 11% of ratings are 2 stars
  • 4% of ratings are 1 stars
June 16, 2025

For our winery that needed to automatically apply tax free bottle deposits, it's really convenient. Rules are easy to create and easy to apply, very straight forward app.

Aasha Wines
Canada
Over 2 years using the app
July 29, 2025

Great customer service. Had an issue with my previous cheaper app constantly refreshing the cart and interrupting my customers when customizing options. And sometimes it wouldn't even work or display. But this app was clean, optimized, and runs great. No more weird refreshes. And it never misses adding the fee at checkout.

Reliable Hardware Store
United States
About 24 hours using the app
January 15, 2025

Responsive customer service, helped us through some early glitches where fees weren't linking correctly. Smooth sailing since then.
Linking different deposits/fees for different sized options cannot be done with product variants. You must create independent products and link deposits/fees to each item.

Unboxed Market
Canada
Almost 3 years using the app
Edited May 31, 2024

We use this to tie environmental fees to products, overall works well. Had a few issues bit support has been great. Without this our site wouldn't work.

Battery Roadie
United States
About 2 years using the app
January 14, 2025

Canteen App has solved our problem of automatically applying deposit fees. A Key feature is that it works on Shopify POS and automatically applies the deposit fee when the product is scanned into the register.

DiCarlo
Canada
Over 1 year using the app
September 16, 2024

The app does what it says and the developer is fast to respond with good solutions. Several different ways to use the app to help customers.

Chuck Levin's Washington Music Center
United States
About 1 year using the app
September 6, 2024

This app is an absolute game changer for our food business! We are able to add fees for recycling deposits, allowing us to keep track of the amount separate from the actual item cost.

The app support is fantastic and very responsive. 10/10 recommend!

Tofino Ucluelet Culinary Guild
Canada
7 months using the app
June 18, 2025

Application does not work as attended, regarding the theme I installed. It has some flaws, which makes it harder to install.

Positive side is, the customer service is great! Swift responses and immediately solved the issue.

If they could fix the issues of the application, it would be 5 stars for me.

Suppply
Netherlands
1 day using the app
November 6, 2024

The support team has been so amazing with helping us implement a pretty complicated staff gratuity service fee situation. The app wasn’t working how we needed it to at first but the support team responded immediately with solutions, ideas and even built some of the fees themselves to get it working how we envisioned. Thankful for this super dedicated team that got everything working for us.

Andrew's Cheese Shop
United States
25 days using the app
March 26, 2025

Was looking for a simple fee modification app and saw an article about canteen and was delighted at how they handled the technical aspects of our need and their support team, Anupam, was quick and helpful when we had a troubleshooting question. Highly recommend this app.

Happysliquor
United States
8 days using the app