Overall rating
3.5
Counts per rating level
  • 59% of ratings are 5 stars
  • 16% of ratings are 4 stars
  • 9% of ratings are 3 stars
  • 13% of ratings are 2 stars
  • 3% of ratings are 1 stars
June 14, 2022

Canteen works great for those in the auto industry who need to add core charges to select products. The app is versatile and allows you to add charges to specific variations on a product page instead of all products. The support team is super responsive and can fix most problems with theme integrations relatively quickly. The new V3 of the app is awesome and eliminates the possibility of customers cheating the system and removing the core from the cart. If Shopify allowed the app to work automatically for draft orders instead of having to manually add in the fees, it would be the absolute perfect core charge app!

GoWesty
United States
4 months using the app
January 26, 2023

Canteen is a helpful app for any company subject to the legal deposit requirement. Especially in Germany we have the problem that deposit values have to be shown separately. Here Canteen helps us with the implementation. In addition, the support is easy to reach, especially via email, and responds to requests.

RetailNow
Germany
3 months using the app
June 11, 2022

We needed an app that would allow us to charge container deposit fees in a variety of different formats. We switched from a custom deposit rule that never worked perfectly to Canteen Deposits and Fees and we couldn't be happier. We use a custom Shopify 2.0 theme that caused an installation error, but Sasquatch Studio helped us every step of the way to get the app working correctly. They provided excellent communication and support. We can't thank them enough for their above and beyond customer service. We highly recommend the Canteen - Deposit and Fees app and Sasquatch Studio.

tagliquorstores.com
Canada
About 2 months using the app
March 3, 2023

We love this App. It 100% what we were looking for. It's easy to install and to use.
It is very usefull especially in Germany were you need to implement this.

Ocean Beer
Spain
About 2 months using the app
May 31, 2021

I used this app to add a bottel deposit to some of my products. I can highly recommend the app! The support is simply amazing, super fast, friendly and the app is easy to set up! Thanks guys, I was looking for an app like this for quite a while!! :)

Camba Bavaria
Germany
24 days using the app
January 17, 2022

I just added it and it sounds to work fine.
It adapts perfectly to the right amount of deposit even if you modify product in the cart.
Will see with time if it is stable.
Very useful and easy to install anyway.

VRAC'MENT PROPRE
Belgium
7 months using the app
Sasquatch Studio replied January 25, 2022

Thank you so much for your review! Happy to have you as a user.

March 24, 2022

Its been great to work with the support team they have been fast and very helpful. Easy to install and setup, just had a few custom items that they dealt with quickly and we are up and running

FloraFoodsCo
Canada
7 months using the app
Edited March 5, 2021

Super App, leider kann man über den Warenkorb das Fee Produkt entfernen was dazu führt das es nicht gezahlt werden muss und das Produkt leider auch nicht addiert werden kann. Sobald man mehrere Produkte im Einkaufswagen hat und dann die Stückzahl ändert wird nicht mehr das Pfand aller Getränke angerechnet sondern nur das des bearbeitetes Produkt,

WorldwideCandy
Germany
7 days using the app
Sasquatch Studio replied March 5, 2021

Thanks for your time and review. There can be some theme specific challenges. We do have another update coming to include more themes. Shoot us an email support@sasquatchstudio.co and we would be happy to look at your theme.

March 30, 2023

Tired this app for our website. I had some trouble with that app working properly on my site. I tried reaching out several times with no luck. I really wanted this app to work, but because of negligence, I just uninstalled it.

LA Mattress Store
United States
22 days using the app
Sasquatch Studio replied March 31, 2023

Hi, we had responded to numerous tickets and emails without any further response on your end. Happy to discuss further at support@sasquatchstudio.co

Edited April 15, 2021

They updated the app a couple days after our trial ended and I left the a 3 star review. The main issue was we can't search for products making it unusable. Seems this is fixed. Because the trial is over i'll need to wait to try again. When we contacted support they were nice and friendly. They couldn't help us at the time and needed to do an entire app update. We had to uninstall a couple days before the end of the free trial. (also we were hoping it would work on POS which we though it was originally listed as compatible. But now it's not) I could have miss read in the beginning. We were searching for something POS compatible so its strange we would have tried this when it wasn't.

Black Forest Wood Co.
Canada
12 days using the app
Sasquatch Studio replied April 11, 2021

Hi - We just launched the ability to search through products as well as select all in the backend. This should help as you navigate the 7,000 products you have.

Lastly, we have not listed this app as POS supportable. We are working on it now though! :) All the best.