Reviews (41)

Overall rating
3.9
Counts per rating level
  • 63% of ratings are 5 stars
  • 12% of ratings are 4 stars
  • 7% of ratings are 3 stars
  • 12% of ratings are 2 stars
  • 5% of ratings are 1 stars
January 16, 2023

Good plugin, easy to use and very reactive team behind in case of problem! I recommend this plugin for managing deposits

Auderset & Cie
Switzerland
12 months using the app
April 25, 2023

The team at Canteen have helped me enable service fee per order on my store, initially had some issues with my theme and they were very helpful in finding workarounds. The app works great and has an easy to follow settings page. I highly recommend it for anyone looking to add custom fees to their store!

Continental Food Store
United Kingdom
10 months using the app
May 9, 2023

App works well, easy to understandVery fast and when facing individual issues the support is friendly, fast and helpful!

True Brew Brewing Company
Germany
10 months using the app
Edited April 21, 2022

As an alcoholic beverage company operating in Canada, this app really helped us clean up our processes - especially once it became automated. The guys at Sasquatch are always ready to help with any issues we've come across.

Lucky Bastard Distillers
Canada
10 months using the app
April 9, 2022

We were trying to find a way to charge a deposit on wine bottles sold both in-store and online. Canteen is exactly what we needed. Taxation on beverage alcohol is hard enough in Ontario, but Shopify does not make it easy - Canteen did. Now we don't have to pay our accountant as much!

Cox Creek Cellars
Canada
9 months using the app
Sasquatch Studio replied April 9, 2022

Thank you for the lovely review. The team will be excited to hear your feedback.

November 15, 2021

We were looking for a way to incorporate fees associated with selling recyclable bottles, and this app did exactly that! There were a few glitches at the beginning, but the support team was great to work with and didn't give up until the issues were resolved. Love working with them.

motherlove ferments
Canada
7 months using the app
August 4, 2022

We use the app to charge deposit fees on bottles. It works great. The support team is quick to answer and helped with any questions that we had. Thanks a lot :-)

Schorlefranz
Germany
5 months using the app
June 11, 2022

We needed an app that would allow us to charge container deposit fees in a variety of different formats. We switched from a custom deposit rule that never worked perfectly to Canteen Deposits and Fees and we couldn't be happier. We use a custom Shopify 2.0 theme that caused an installation error, but Sasquatch Studio helped us every step of the way to get the app working correctly. They provided excellent communication and support. We can't thank them enough for their above and beyond customer service. We highly recommend the Canteen - Deposit and Fees app and Sasquatch Studio.

tagliquorstores.com
Canada
About 2 months using the app
March 3, 2023

We love this App. It 100% what we were looking for. It's easy to install and to use.
It is very usefull especially in Germany were you need to implement this.

Ocean Beer
Spain
About 2 months using the app
May 30, 2023

We have uninstalled this app. We've had multiple issues with fees not being applied at checkout. Most recently, fee rules have been deleting themselves without explanation. Our biggest issue was poor customer support, they have not fixed the issue or gotten back to us. Now looking into other similar apps...

Hell On Wheels Performance Ltd.
Canada
Almost 2 years using the app