Reviews (41)
Refine
-
By rating
I used this app to add a bottel deposit to some of my products. I can highly recommend the app! The support is simply amazing, super fast, friendly and the app is easy to set up! Thanks guys, I was looking for an app like this for quite a while!! :)
Unreliable, randomly removes selected products from their rulesets costing our company money while their support team tries to figure out what is happening. Slow on POS devices as well, overall happy to be done using this application. App has a lot of potential, but not quite there yet.
Hi, We have reached out countless times and haven't heard back. Please feel free to connect with me support@sasquatchstudio.co
Canteen is a really user-friendly app. We do have a little issue with the fee, since it's quantity-adjustable on the customer's side. But, Rudy has been helping a lot! Customer service is great. I recommend!
I just added it and it sounds to work fine.
It adapts perfectly to the right amount of deposit even if you modify product in the cart.
Will see with time if it is stable.
Very useful and easy to install anyway.
Thank you so much for your review! Happy to have you as a user.
Its been great to work with the support team they have been fast and very helpful. Easy to install and setup, just had a few custom items that they dealt with quickly and we are up and running
Super App, leider kann man über den Warenkorb das Fee Produkt entfernen was dazu führt das es nicht gezahlt werden muss und das Produkt leider auch nicht addiert werden kann. Sobald man mehrere Produkte im Einkaufswagen hat und dann die Stückzahl ändert wird nicht mehr das Pfand aller Getränke angerechnet sondern nur das des bearbeitetes Produkt,
Thanks for your time and review. There can be some theme specific challenges. We do have another update coming to include more themes. Shoot us an email support@sasquatchstudio.co and we would be happy to look at your theme.
Tired this app for our website. I had some trouble with that app working properly on my site. I tried reaching out several times with no luck. I really wanted this app to work, but because of negligence, I just uninstalled it.
Hi, we had responded to numerous tickets and emails without any further response on your end. Happy to discuss further at support@sasquatchstudio.co
They updated the app a couple days after our trial ended and I left the a 3 star review. The main issue was we can't search for products making it unusable. Seems this is fixed. Because the trial is over i'll need to wait to try again. When we contacted support they were nice and friendly. They couldn't help us at the time and needed to do an entire app update. We had to uninstall a couple days before the end of the free trial. (also we were hoping it would work on POS which we though it was originally listed as compatible. But now it's not) I could have miss read in the beginning. We were searching for something POS compatible so its strange we would have tried this when it wasn't.
Hi - We just launched the ability to search through products as well as select all in the backend. This should help as you navigate the 7,000 products you have.
Lastly, we have not listed this app as POS supportable. We are working on it now though! :) All the best.
The app seems essential but does not work with the Ella theme. Maybe the problem comes from the cart in ajax. You should also be able to apply the rule to all the products in the store without selecting them one by one.
We are more than happy to take a quick look at any theme issues. Please shoot us a note about your theme issues (support@sasquatchstudio.co). Although we do test on over 20 themes on a regular basis, sometimes newer or paid themes work differently as they are all built by different developers.
In terms, of product selection, you can select up to 200 products at a time with one click and then go to the next page to select another 200. We find most of our clients have different rules/fees so they end up hand selecting anyways.