Reviews (40)

Overall rating
3.9
Counts per rating level
  • 63% of ratings are 5 stars
  • 13% of ratings are 4 stars
  • 8% of ratings are 3 stars
  • 13% of ratings are 2 stars
  • 5% of ratings are 1 stars
January 26, 2023

Canteen is a helpful app for any company subject to the legal deposit requirement. Especially in Germany we have the problem that deposit values have to be shown separately. Here Canteen helps us with the implementation. In addition, the support is easy to reach, especially via email, and responds to requests.

RetailNow
Germany
Almost 2 years using the app
Edited August 22, 2022

Simply great! Solved all our Problems, for very little money! The support is also nice. Please continue the good work!

Candybrands
Germany
Over 1 year using the app
January 16, 2023

Good plugin, easy to use and very reactive team behind in case of problem! I recommend this plugin for managing deposits

Auderset & Cie
Switzerland
12 months using the app
April 25, 2023

The team at Canteen have helped me enable service fee per order on my store, initially had some issues with my theme and they were very helpful in finding workarounds. The app works great and has an easy to follow settings page. I highly recommend it for anyone looking to add custom fees to their store!

Continental Food Store
United Kingdom
10 months using the app
May 9, 2023

App works well, easy to understandVery fast and when facing individual issues the support is friendly, fast and helpful!

True Brew Brewing Company
Germany
10 months using the app
Edited April 21, 2022

As an alcoholic beverage company operating in Canada, this app really helped us clean up our processes - especially once it became automated. The guys at Sasquatch are always ready to help with any issues we've come across.

Lucky Bastard Distillers
Canada
10 months using the app
April 9, 2022

We were trying to find a way to charge a deposit on wine bottles sold both in-store and online. Canteen is exactly what we needed. Taxation on beverage alcohol is hard enough in Ontario, but Shopify does not make it easy - Canteen did. Now we don't have to pay our accountant as much!

Cox Creek Cellars
Canada
9 months using the app
Sasquatch Studio replied April 9, 2022

Thank you for the lovely review. The team will be excited to hear your feedback.

November 15, 2021

We were looking for a way to incorporate fees associated with selling recyclable bottles, and this app did exactly that! There were a few glitches at the beginning, but the support team was great to work with and didn't give up until the issues were resolved. Love working with them.

motherlove ferments
Canada
7 months using the app
August 4, 2022

We use the app to charge deposit fees on bottles. It works great. The support team is quick to answer and helped with any questions that we had. Thanks a lot :-)

Schorlefranz
Germany
5 months using the app
November 6, 2024

The support team has been so amazing with helping us implement a pretty complicated staff gratuity service fee situation. The app wasn’t working how we needed it to at first but the support team responded immediately with solutions, ideas and even built some of the fees themselves to get it working how we envisioned. Thankful for this super dedicated team that got everything working for us.

Andrew's Cheese Shop
United States