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Easy to use, and looks so much better than having the "update" button. Customer service was responsive.
The app is super easy to use & the customer support is amazing! It needed a minor tweak to work with my theme, they responded & remedied the issue very quickly. I am thrilled to have a cart that now updates automatically! Highly recommended!
After 5-7 days my shopping cart icon dissapeared and nobody could buy anything for 10 hours.
Lost around 800€ in revenue. Thank you !
Hi there,
Thank you very much for your review. Reviews such as yours help us improve the app for the sake of our merchants.
One of Poof's functionalities is the "Hide Cart" - a feature that is designed to send customers directly to checkout after they add a product to the cart. That feature is also hiding the cart in order to prevent visitors from accessing it.
I've noticed that you had the "Hide Cart" feature turned on - which is probably the reason why your shopping cart icon was disappeared. That feature can be controlled from the app's dashboard.
I just wish you'd contacted us about your concern as we are highly available in both email and chat and we would have helped you immediately :-)
I tried to reach out to you privately via email but never heard back.
Thanks again and have a great rest of your day!
-Shahar
I needed to hide the cart icon on my blog until we had products to launch and this app allowed me to do that! Their team was also very helpful with answering questions I had.
Work as expected! Prompt responses, quick tweaks. Highly recommend the Shopify plugin developer. 5 stars!
Installed, but it does not work so far :( can i get some support?
Hello,
Thank you for sharing your feedback regarding our Skip To Checkout app. Your insights are invaluable as we strive to enhance both our app and service.
I took the time to personally test the Skip To Checkout functionality on your store, and I'm pleased to report that it seamlessly initiates the checkout process when the Add To Cart button is clicked. Occasionally, there might be a slight delay in the app's activation upon initial setup due to browser caching, but rest assured, it's designed to work smoothly thereafter.
I've attempted to reach out to you via email to address any concerns you may have directly, but unfortunately haven't received a response yet. I'll be eagerly awaiting your reply to ensure your experience with our app is nothing short of exceptional.
Thank you again for your feedback and for choosing our app.
Best regards,
Shahar
UPDATE:
Thanks again for taking the time to leave a review on our app, I've tried to contact you privately via email but didn't hear back.
Works fine for desktop but on mobile, the page refreshes as soon as I click on the quantity which does not allow me enough time to enter the desired quantity. UPDATE: The team contacted me promptly and it had to do something with the theme that I was using and not the App itself and their willingness to help is greatly appreciated.
I was looking for an app to replace the "Update Cart" button on the cart page, as many of our customers were updating quantities of items in their cart and missing that button. This app refreshes the page automatically when a quantity is changed so the accurate price is displayed without that extra step for the customer. Super easy to install, customer service responded right away when something wasn't working as expected and price is very reasonable. All in all took 10 minutes and will alleviate much aggravation for our customers.