Webplanex: Cashback Wallet

Webplanex: Cashback Wallet

Reviews (130)

Overall rating
4.8
Counts per rating level
  • 90% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer engagement and retention through customizable cashback rules, which improve sales and loyalty. Its user-friendly interface, detailed reporting, and diverse loyalty programs are valued. Merchants appreciate the flexibility in customizing offers and the smooth integration process. The support team is noted for being responsive and effective in resolving issues.

May 22, 2023

muy buen servicio técnico!!!! hemos tenido algunos problemas de funcionamiento y nos los han solucionado perfectamente!!!

Will's Fishing Shop
Spain
16 days using the app
Edited October 25, 2021

SAV réactif ! bonne application même si sans abonnement payant, impossible d'avoir toutes les fonctionnalités.

CBDbee
France
14 days using the app
February 12, 2024

Application is really useful and the features, customer support are really helpful. It's meeting all my requirements and I haven't faced any glitches while using. Thank You!

McareSpareParts
India
11 days using the app
Edited October 1, 2020

Excellent support from the team. They are also going to work on a few missing functions of the app. Overall ease of use is good

indiate
India
11 days using the app
June 6, 2023

If you want a cashback app that advertises against your products how much cashback the customer will receive as well as offering 2-3 different methods of the customer accessing their wallet – this app is in my opinion currently the best app for this purpose on shopify.

Customer service is great – they will help you a lot with integration as well as formatting how the offers look etc.

Now, the reason I gave the app 4 stars and not 5 is that the way you add offers needs changing slightly.
If I want a product to show its cashback offering regardless of what collection it is in, I need to individually add each offer – this is a lot of work.
The developers said that I should add by collection, but I don’t have a single collection where I want every item to have a cashback offer, so this option does not work.

The fix for this would be for you to be able to add a cashback offer for a set amount (for example £50), and then add multiple products to that offer.
This would then be perfect and I would increase to 5 stars.

Real Aquatics
United Kingdom
11 days using the app
October 31, 2023

very good cashback app that advertises against your products , highly recommended.

DKNUTRITION
India
1 day using the app
June 6, 2023

Je recommande vivement cette application Shopify de programme de fidélité cashback. Elle offre une excellente opportunité pour fidéliser vos clients et les récompenser pour leurs achats. Le cashback est un moyen efficace d'inciter les clients à revenir sur votre boutique en ligne et à effectuer davantage d'achats.

Ce qui distingue cette application, c'est son service client. Ils sont non seulement efficaces, mais aussi rapides dans leurs réponses et leur assistance. Vous pouvez compter sur eux pour résoudre rapidement les problèmes ou répondre à toutes vos questions. Leur disponibilité et leur réactivité sont des atouts précieux.

KLUBBSTORE
France
1 day using the app
April 30, 2019

Just horrible. I installed the app, did my collections for the cashback, and 15 minutes later, it crashed on my website. The app was not found on my website and all of my time was wasted creating my campaign. I am extremely annoyed. Look for another app. You have been warned.

Toyful Treasures
United States
About 1 hour using the app
WebPlanex replied May 1, 2019

We sincerely apologize for your trouble. we are willing to solve your theme trouble for cashback campaign.

April 30, 2024

Mora
Iraq
14 days using the app
December 20, 2024

QueenslyCurves
India