Webplanex: Cashback Wallet
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (117)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for boosting customer engagement and retention through its cashback and rewards features. They appreciate the user-friendly interface and robust reporting tools that simplify managing cashback transactions and rewards programs. The app's customizable nature allows for tailored cashback rules, referral rewards, and loyalty programs, integrating seamlessly with existing systems. Additionally, the responsive and cooperative customer support team, available 24/7, ensures reliable and effective operation, enhancing sales and improving the shopping experience.
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I had a very pleasant experience at Webplanx especially services provided by Jyoti mam. She was very understanding, helpful and gave excellent customer service. and the technical team is superb , they provide me excellent technical help, Highly recommended
. Because of her services I will visit the store again
I've been looking for a cashback app, and this is it, with the Built for Shopify logo, and the ability to contact the customer service department for feedback, thanks to Abdeali!
good sarvice
Great app recommend for everyone!!!
I was searching a long time for an App like this. It is very easy to use and the customer service is very fast and helps you with everything. Highly recommended.
We're thrilled to hear that our app has met your search criteria and that you find it easy to use! Our team is dedicated to providing fast and helpful customer service, so it's fantastic to hear that you've had a positive experience with us. Thank you for your high recommendation – it means a lot to us! If you ever need assistance or have any questions, we're always here to help.
Earlier we were facing issues with the cash-back wallet but with the help of their customer support especially Jyoti Madam and the technical staff solved all the issues at a professional level,
I am happy with the support
Avoid them - it's bullshit for 1 second
I'm not talking undocumented - they first forced me to give a 5 star review through ugly methods.
Before you install the program, search the name of other websites that have it installed - check their site in Google Page Speed - all of them have a serious problem of Uses deprecated APIs and their score is also broken and probably they don't even know it. .
This program is a child's craft that you don't even have the option to change the photo and you have to email their support.
Abdeali does its best to support, but the reality is that you can never fly with a bike.
The answer you gave to my feedback:
Your answer is completely illogical
I am not a non-expert user and I can identify very well where the problem is.
On the other hand, I don't have extra time to spend several days on a program, change its stupid style without any possibility and then delete it.
It's a shame that you don't even admit your problems.
I want you to go to the website of those who wrote reviews for you and check them too, they all have the exact same problem without exception.
After deleting your program, this error was also resolved - I uninstalled and installed twice and 100 problems were from your program, and after checking other sites that use your program, my confidence became 1000%.
Of course, the few days that I was in contact with your support made it clear to me that you are not able to solve the problems and since you have no authority over the program that you wrote yourself, it is possible that you even ordered this program from a third party. .
The funny thing is that the error I got is also present in your demo version.
At least you can make a cheerful apology for several hours of wasted customer time instead of justifying it.
Your program is a child's craft
Dear Merchant,
Thank you for your feedback. We appreciate your loyalty and support for our app.
Our app has the "Built for Shopify" badge, and we have thoroughly tested all speed parameters for our theme elements. It does not affect the store speed at all. The issue you reported, as seen in the screenshot you submitted, is due to your theme's library files. We recommend checking other stores using the same theme, which experience similar speed issues. We have already explained this and provided example stores, but it seems there is still some confusion. The JS file you pointed out does not belong to Webplanex; it is a theme asset file.
We hope this clarifies the situation.
If you have any questions or concerns, please feel free to contact us at support@webplanex.com. We are always happy to help.
Thanks,
Satish
Product Lead - Webplanex
The app is pretty easy to use and the customer support has been always very helpful everytime i've had a question (and i've had a lot!). Not 5 stars just because it's not easy to change the look & feel of the app front end & emails sent to customers to match your brand identity
Thank you, for sharing your feedback! We're thrilled to hear that you find our app easy to use and that our customer support has been helpful whenever you've reached out. We truly value your input, and we'll take your comments about customization options into consideration as we continue to improve our platform. If you have any further questions or suggestions, feel free to reach out – we're here to help!
Best cashback wallet by webplenix. They never disappoint me.
I searching a website wallet now I got it wounderfull webplanex app it's working good and staff explanation step by step working good I suggest to everyone can use this app