Reviews (127)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the app for its seamless Shopify integration and real-time product syncing, which eliminates the need for manual updates. They value the ease of uploading and editing products specifically for TikTok, including handling complex bundles with individual inventory tracking. Exceptional 24/7 customer support, featuring responsive assistance with calls and video screen-sharing, is also highly praised, making it a recommended tool for expanding business on TikTok.

Edited August 16, 2024

Very valuable support I got from Vikram, he was able to help me out with all my issues, I am support happy with the apps, makes Tiktok shop so easy to navigate and manage orders.
Must have apps for Tiktok shop sellers.

Beumax Online
United States
About 2 months using the app
September 6, 2024

I have had problems when creating categories and you have solved all my doubts in a satisfactory way. I like it very much because it is very simple and very easy to control. Thanks for solving my doubts Aditi

dosprimeras
Spain
About 2 months using the app
October 6, 2024

This app does not migrate well. Tech support could be better. They never fix your issues the first time.

FashionMojos.com
United States
20 days using the app
September 12, 2024

5 star app. Tried Silk connector and the free tiktok/shopify connector, both of which weren't up to the job. This app though works a dream. Its a little fiddly to start with but the amazing 24-hour customer service from Aditi
via whatsapp was so helpful and simplified everything for me. Recommended.

QuickVit
United Kingdom
7 days using the app
August 28, 2024

Exceptional Support and Service from CedCommerce, Thanks to Roy Vikram! I had an outstanding experience with CedCommerce, and I owe it all to Roy Vikram.

From start to finish, Roy was incredibly patient, knowledgeable, and attentive to my needs. He went above and beyond to ensure that all my concerns were resolved quickly and efficiently. The level of professionalism and dedication Roy exhibited is a true testament to the quality of service that CedCommerce provides. CedCommerce is a fantastic company with a team that genuinely cares about their customers’ success. Their solutions are top-notch, and their support is second to none. I highly recommend CedCommerce for anyone looking for reliable, effective, and customer-focused services.
Thank you, Roy, and the entire CedCommerce team,
for your exceptional support!

CHERUBIN EXPRESS
United States
About 1 month using the app
October 18, 2024

Great Service ... thanks for the help in creating categories to sync our products to the tiktok shop. 5 star

Botanical Boys
United Kingdom
16 days using the app
September 19, 2024

I was using the TikTok shop native app, but was finding it glitched often and wasn't sufficient enough. It was difficult to speak with someone from their support team. We then began using CedCommerce as another option. I was struggling to understand how to upload products from TikTok Shop. I was able to receive a call with the team and was shown the process of completing this. I found this very informative and useful. The process of booking the call was very quick and simple.

Lennies Toys
United Kingdom
2 days using the app
Edited October 30, 2024

Aditi - Super helpful, explained things really clearly to understand, took time to call which I really appriciated. Thanks so much

Wilfreds
United Kingdom
About 1 month using the app
August 20, 2024

Easy to communicate with. I was having issues syncing shop and they helped me quickly. Vikram helped me and was very helpful

naturesturn.com
United States
3 months using the app
August 8, 2024

Absolutely amazing! The most helpful support i've experienced thus far! I would recommend this service to anyone who is just getting started as well as to advance their businesses.

Tsj Naturals Supplements
United States
About 2 months using the app