Channel‑Live Chat Chatbot CRM
Featured images gallery
About this app
Launched
June 7, 2021
Languages
English
Categories
Chat , Support ticket managementWorks with
Instagram, Line, KakaoTalk, Slack, Email, ZapierAn all-in-one customer experience solution to help you turn visitors into regulars of your brand.
Channel Talk comes with a full set of built-in features designed specifically to enhance customer service. Speed up and reduce the cost of customer support through unlimited live chat and team chat. Stay informed and keep track of customers through a built-in CRM. Reduce repeat inquiries and handling times through the chat bot. Segment audiences and send customized marketing campaigns. Channel Talk is the ultimate helpdesk solution to help you turn one-time visitors into regulars of your brand.
-
Unlimited Live Chat, Team Chat & Operators - quality customer support
-
Customer Relationship Management (CRM) - identify customers and collect leads
-
Marketing & Chatbots - unlimited chatbot messages, customizations and automation
-
Unified Helpdesk - no ticketing or waiting for the best in customer experience
-
Customizable Chat Widget - fully customizable chat button to match your brand
Pricing
14-day free trialExternal charges may be billed by Channel Corp. separately from your Shopify invoice. Learn more
Free Plan
Free to install
additional SMS text charges may apply when using the marketing feature
- Unlimited customer live chat
- Unlimited team chat
- Unlimited seats
- Integrations with Zapier, Email, Instagram, Slack, etc.
- Custom chat widget
X-Small
$36/month
or $360/year and save 17%
additional SMS text charges may apply when using the marketing feature
- Up to 3000 MAU
- Everything on the Free Plan
- + Add ons:
- CRM
- Automated marketing
- Data analytics
- Chat bot
- Templates
- Order tracking
- And more!
Small
$60/month
or $600/year and save 17%
additional SMS text charges may apply when using the marketing feature
- Up to 8000 MAU
- Everything on the Free Plan
- + Add ons:
- CRM
- Automated marketing
- Data analytics
- Chat bot
- Templates
- Order tracking
- And more!
Medium
$84/month
or $840/year and save 17%
additional SMS text charges may apply when using the marketing feature
- Up to 20,000 MAU
- Everything on the Free Plan
- + Add ons:
- CRM
- Automated marketing
- Data analytics
- Chat bot
- Templates
- Order tracking
- And more!
Free Plan
Free to install
additional SMS text charges may apply when using the marketing feature
- Unlimited customer live chat
- Unlimited team chat
- Unlimited seats
- Integrations with Zapier, Email, Instagram, Slack, etc.
- Custom chat widget
X-Small
$36/month
or $360/year and save 17%
additional SMS text charges may apply when using the marketing feature
- Up to 3000 MAU
- Everything on the Free Plan
- + Add ons:
- CRM
- Automated marketing
- Data analytics
- Chat bot
- Templates
- Order tracking
- And more!
Small
$60/month
or $600/year and save 17%
additional SMS text charges may apply when using the marketing feature
- Up to 8000 MAU
- Everything on the Free Plan
- + Add ons:
- CRM
- Automated marketing
- Data analytics
- Chat bot
- Templates
- Order tracking
- And more!
Medium
$84/month
or $840/year and save 17%
additional SMS text charges may apply when using the marketing feature
- Up to 20,000 MAU
- Everything on the Free Plan
- + Add ons:
- CRM
- Automated marketing
- Data analytics
- Chat bot
- Templates
- Order tracking
- And more!
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options
58 reviews
We love this service and especially the team behind it! They have always helped us with any issues and now having direct communication with our customers has led to deeper relationship building and higher overall sales. Definitely recommend!
Thank you so much for the wonderful review! We're glad to hear Channel.io is making a difference in the way you interact with your customers.
使いやすく慣れれば簡単に設定ができました。サポートの返答も早く安心感があります。お客様にとっても非常に便利な機能かと思います。まだまだ使いこなせてないですが、お客様とのコミュニケーションを密にとり、お客様の想いや、ご要望などをキャッチして満足いただけるようにしていきたいです。
VETAMさん、いつもありがとうございます！
貴社のような急成長ブランドのお力になれるように我々もしっかりサポートさせていただきます！
お客様とのコミュニケーションについてもたくさんいただいているかと思いますので、その声をブランド運営にもっと役立てていけると良いですね！
今後とも宜しくお願い致します。
This is the best chat app we've used on Shopify, by far. Moreover, the customer service has been impeccable and especially Chris went above and beyond to resolve an issue we had with notifications, which turned out to be a device problem with one of our Android phones. Still, his patience and dedication to customer service shows how seriously this company is to looking after their customers. The service is great, well organised and for our requirements we can't think of anything we'd want more.
Thank you for your review! I'm glad to hear that Chris was able to provide you with the help you needed. We'll do our best to keep up our quality!
Channel.io allows us to provide a VIP level of service that our demanding customers expect. Our customers do not have a lot of extra time in their day. Channel.io helps us find solutions to their problems faster. Which is good for the customer and great for our conversion rate.
It's great to hear that Channel.io has helped you provide the high-level of service that your customers expect. We're glad that you're able to provide VIP service with the help of our platform.
I have been using channel for a year and this app is the best solution for not only CS, but marketing. I will be using this solution for sure. Highly recommend this App!
Thank you for your review! We look forward to seeing UUUUU's growth for this year as well!
About this app
Launched
June 7, 2021
Languages
English
Categories
Chat , Support ticket managementWorks with
Instagram, Line, KakaoTalk, Slack, Email, ZapierBuilt by Channel Corp.
About Channel Corp.
4.8 average rating
2 years building apps for the Shopify App Store
5F Tokyu Yotsuya Building 6-6 Kojimachi, Chiyoda-ku, JP-13, 102-0083, JP
Support
Send a messageshpfy@channel.io
More apps like this
