Overall rating
4.7
Counts per rating level
  • 97% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its efficient chargeback management, noting increased win rates and significant fund recovery. They appreciate its user-friendly interface, automation, and comprehensive chargeback handling. The support team is commended for their professionalism and quick responses. The unique billing model, charging based on dispute win rates, is seen as a positive. The app's ability to handle disputes for both physical and digital goods and track every case is also praised. It's considered a must-have for e-commerce businesses dealing with chargebacks.

February 5, 2024

My first dispute won! I was surprised. I never won a chargeback before. Great App and service! I recommend to all the website for better protection.

NT Electronics LLC
United States
3 months using the app
May 6, 2024

Great Team! Chargeflow drives an increase in profits almost immediately!

Adina Eden
United States
4 months using the app
April 15, 2024

Very good, they are very helpful with my store, thanks to Mariane for the amazing customer support she has given me. I recommend

Maravillas de la Tierra
United States
3 days using the app
January 31, 2024

I required some help and advice today, which I found very helpful.

Clownfish Games
United Kingdom
4 months using the app
February 14, 2024

Enjoy how well experienced you are and that we can get assistance with chargeback responses in a timely manner.

Thank you for everything you do!

DOT Compliance Services LLC
United States
2 days using the app
December 24, 2023

So far, Chargeflow has made handling payment disputes very easy. It's intuitive, user-friendly, and almost completely automated. Would definitely recommend if you're looking for an app to handle your chargebacks.

BlueRidge Co.
United States
17 days using the app
April 16, 2024

Great customer service, replied straight away and helped with my issue.

Avoro Design
United Kingdom
About 1 hour using the app
November 9, 2023

You need this app...no question about it. Even if you don't experience Chargebacks often, this will save you tons of time and money on an automated basis.

For our brand, we use both Stripe and Shopify payments. Chargeflow has won us back 5-figures in disputes (automatically) and also helps me keep track of the type of disputes coming in.

This app allows us to not only automate chargebacks but know exactly what type of chargebacks are happening so we can proactively improve the overall business.

douxds
United States
About 1 year using the app
November 9, 2023

Absolutely amazing customer service. Insanely quick yet concise responses from the CS team, especially Mariane. The UI is extremely easy to navigate and is super clean and organized. Implemented the app and they immediately got to work on submitting chargebacks! Great thing they have going here. Can't wait to try the new feature, Chargeback Alert. Highly recommend Chargeflow!

thepublicityhive
United States
3 months using the app
November 26, 2023

My chargeback win rate has increased drastically. I didn't realize what was involved in a proper submission to fight these disputes. They submit documents 15 to 20 pages long. Would recommend. No cost to user as its paid from disputes won.

Totality Medispa and Skincare
United States
3 months using the app