Overall rating
4.7
Counts per rating level
  • 97% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for managing chargebacks efficiently and effectively. It's praised for its exceptional customer service, user-friendly interface, and automation of chargeback processes. The app handles disputes from multiple payment platforms and provides detailed insights into dispute types. Merchants appreciate its ability to increase chargeback win rates, provide evidence for disputes, and prevent chargebacks from initiating, saving them time and money.

August 30, 2023

Great communication and autonomous team, so far experience has been above our expectations and look forward to improving our chargeback challenge success rate

vsl3.com
United States
About 2 months using the app
Chargeflow, Inc. replied November 9, 2023

I appreciate you kind feedback - thank you!

Our goal is to allow our clients to focus on growing their business and not worry about chargebacks at all.

After submitting tens of thousands of responses on behalf of our clients, you can be positive that our Ai technology and our experts can surely save you plenty of time & money:)

June 9, 2023

For now with the customer service I am getting for them I'll be giving them 5. They are absolutely one chat away regardless of time zone!

Fazella
Germany
7 months using the app
Chargeflow, Inc. replied November 9, 2023

Thanks for your awesome feedback!

Indeed, in our online world we live in, we tend to forget we need the human communication & support.
We do our best to provide both the finest technology and and the best live-support to our clients:)

May 23, 2023

We couldn't be happier with Chargeflow! It was an easy set up and they got started right away. We had been spending too much time handling chargebacks without much success. So far, Chargeflow has a 100% success rate for us. Highly recommend this app.

Rejuvia
United States
20 days using the app
Chargeflow, Inc. replied August 28, 2023

Thank you for your great feedback, much appreciated!

Nowadays, success equals time & money indeed, and we focus on saving you more of these.

May 15, 2023

The team has gone above and beyond to accommodate our needs. Great results so far, highly recommend.

Permatan™
Australia
7 months using the app
Chargeflow, Inc. replied August 28, 2023

Thanks for your great review!

Your business needs is our mission, we're always here for any need.

May 16, 2023

My first experience with a dispute chargeback service. Mr. Boaz Edelman was very patient and thorough in going through how the interface works and their team would be able to help my business in the unfortunate event of a chargeback. Appreciate the efforts they put in to help small businesses (and larger ones!) alike!

Phoenix Collective SG
Singapore
12 days using the app
Chargeflow, Inc. replied August 28, 2023

Thanks for your kind words!

Chargeback will always be part of your business, unfortunately.
Good thing we have the ultimate automated solution to eliminate this chore off your back and recover your lost money.

October 31, 2023

Best app for Dispute and Chargebacks. I recommend it to everyone

Soulmate Oracle Visions
United States
6 days using the app
Chargeflow, Inc. replied November 2, 2023

Thanks so much for your feedback!

I'm glad we can help you with both preventing and mitigating your chargebacks.

June 7, 2023

Best app if you don't want to manually deal with chargeback and frauds. Everything is automated. And the billing is based on the win rate. Could not ask for more.

Alpha Weebs
United States
19 days using the app
Chargeflow, Inc. replied November 9, 2023

Thanks for your kind words!

Chargeback will always be part of your business, unfortunately.
Good thing we have the ultimate automated solution to eliminate this chore off your back and recover your lost money.

September 29, 2023

Seamless and immediate effect after onboarding, 100% recommend! Protect yourself from holds, reserves, and the worst case, termination from payment processors.

The team is top-tier and its features are superior to other competitors.

Cupids
United States
About 1 month using the app
Chargeflow, Inc. replied November 9, 2023

Thank you for your great feedback!

We're happy to provide you with both our prevention and mitigation services, and support your great business.

August 24, 2023

Seemless experience, great team and customer support. Nice to know chargebacks are getting sorted in the the background.

Guldfoto
United Kingdom
About 1 month using the app
Chargeflow, Inc. replied November 9, 2023

Hey - thanks for your great feedback!

It's feels great to provide human-service along with a wonderful technical solution:)

May 1, 2023

I had a chance to speak with Boaz from customer service on Google Meet. He explained in detail how the company could help me deal with chargebacks moving forward; I will look into providing the coverage for Humm payments provider for Ireland. I hope ChargeFlow can help me to provide a hedge for my business in the future.

INTHEZONE
Ireland
5 days using the app
Chargeflow, Inc. replied August 28, 2023

I appreciate your feedback, thanks!

We can fully cover and connect to almost any platform or payment provider out there, in order to handle your disputes seamlessly.

Boaz.