Chargeflow Dispute Chargebacks , 96 reviews

Overall rating
Counts per rating level
  • 100% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
March 13, 2023

Awesome customer service, they help you gather the necessary information for the best chance possible to win your case, they have been able to answer any questions around chargebacks i've had...they've also gave me tips on handling the chargeback directly with the customer and tips on how to stay in front of chargebacks....10 out of 10 recommend

Trillest Co
United States
Time spent using app: 9 months
Chargeflow, Inc. replied March 20, 2023

Thanks for you worm words!

Tens of thousand of submitted evidence had built our expertise in the entire chargeback field, in order try the best to avoid them, but to be prepared to handle them once they occur.

We're always here with our human live service, anytime:)

March 13, 2023

All in one chargeback management, very helpful for our business with a very good win rate of disputes made against our business.

Highly recommend installing this app.

United Kingdom
Time spent using app: 2 days
Chargeflow, Inc. replied March 20, 2023

I appreciate your great feedback!

Thanks for trusting us with handling multiple stores of yours:)
We will keep on doing our best to achieve high win-rate and make sure no money is left on the table.

March 12, 2023

Fantastic service and highly recommend this to any retailer out there to stop fraud charge backs and save profits

Entertainment Warehouse UK
United Kingdom
Time spent using app: About 7 hours
Chargeflow, Inc. replied March 20, 2023

Thanks for your great feedback!

Any type of chargebacks can be automatically handled with the best professional tools exist, in order for you, as a retailer, to spend your time & money on growing your business instead of fighting disputes.

March 10, 2023

Maria was absolutely wonderful to chat with. It was a REAL person behind the customer service and she was able to help me confirm multiple things. We have yet to see if the program will help with chargebacks as we just submitted one... however, the evidence is in our favor, thus far, and we are expecting a positive result.
It's truly MIND boggling what people will do to get money back for a product they received. We are dealing with a customer who stated they did not receive their package TWICE... living in a gated community. GEO scans show that their package was delivered TWICE... meaning, they not only got the product TWICE, but they made a claim with the Carrier AND did a chargeback! So dubious and should be punishable by law as fraudulent! UGH
Hope Chargeflow will work!

Creating Perfume
United States
Time spent using app: 7 days
Chargeflow, Inc. replied March 20, 2023

Hey, thanks for your great feedback:)

Indeed, chargebacks can be very frustrating, as the majority of them are coming from fraudsters unfortunately.

The best way to fight back is to spend the minimum amount of time & money in order to win and recover your lost money, and simultaneously allowing you to focus on growing your business without worrying about disputes.

February 27, 2023

Highly recommend! Great customer service, and very successful with chargebacks.

United States
Time spent using app: 2 months
Chargeflow, Inc. replied March 20, 2023

Thank for your great feedback!

I'm happy you can be calm about any coming chargeback, now that you have experienced the past ones being fully handled and won:)

February 24, 2023

The app is very helpful if you have multiple stores and need to track every case. It allows you to leave notes which was always a downpart of PayPal/Klarna when more than one person is working in there.

It is is still having some issues at time but when contacting their support via the chat funktion it gets resolved very fast. I am sure in future this app will be perfect and it will take less time to solve the cases, and to keep track of appealable cases.

Thanks for your hard work!

Wahre Katzenliebe
Hong Kong SAR
Time spent using app: 6 months
Chargeflow, Inc. replied March 20, 2023

Thanks for your honest feedback!

From the beginning, it was important to us to provide superb human-service along with our advanced technology, so all queries and needs can be addressed and solved quickly and efficiently.

It's great to have you as our client:)

February 23, 2023

The very best tech comes from Israel. Just won a chargeback through chargeflow. The whole process was automated. And upon looking at the chargeback form that they submitted to the bank it was really well put together. Far better than I could have manually done!

Atlantean Alchemy®
United States
Time spent using app: 7 months
Chargeflow, Inc. replied March 20, 2023

I appreciate you kind feedback - thank you!

Our goal is to allow our clients to focus on growing their business and not worry about chargebacks at all.

After submitting tens of thousands of responses on behalf of our clients, you can be positive that our Ai technology and our experts can surely save you plenty of time & money:)

February 23, 2023

Great customer service! solves problems right away and their support staff replies quickly. Highly recommend

Time spent using app: 1 day
Chargeflow, Inc. replied March 20, 2023

Thanks so much for your feedback!

In addition to winning chargebacks and saving merchants' money, we're dedicated to save a lot of time and headaches that come along with disputes.

February 22, 2023

Chargeflow is a helpful, unique app for my Shopify stores' customer chargebacks. Their customer support team responds quickly and the app features are well-designed. I look forward to using this app for many years to come, as it saves me a bunch of time. Thank you!

United States
Time spent using app: 13 days
Chargeflow, Inc. replied March 20, 2023

We appreciate your honest feedback - thank you!

As much as we can wish you won't get any chargebacks, it's only natural they will come, but now you know we have your back:)

February 16, 2023

Chargeflow has been a game changer in terms of time saving and also recovering funds due to fraudulent disputes. Their team is professional and highly responsive, I've only received stellar support for them. Highly recommended.

Product Sage Collectibles
United States
Time spent using app: 2 months
Chargeflow, Inc. replied March 20, 2023

Thanks for your kind words:)

All types of disputes can be professionally handled automatically with our technology.
We will do our best to continue provide stellar human-service as well, for any need.