Overall rating
4.7
Counts per rating level
  • 97% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for managing chargebacks efficiently and effectively. It's praised for its exceptional customer service, user-friendly interface, and automation of chargeback processes. The app handles disputes from multiple payment platforms and provides detailed insights into dispute types. Merchants appreciate its ability to increase chargeback win rates, provide evidence for disputes, and prevent chargebacks from initiating, saving them time and money.

October 2, 2023

Excellent service! Boaz and the rest of the team are super helpful, and the product itself is fantastic. Can recommend for anyone who wants to stay on top of their chargebacks and prevent them from initiating.

BabiMate
United States
29 days using the app
Chargeflow, Inc. replied October 23, 2023

Thank you for your great feedback!

Helping merchants both prevent chargebacks and mitigate them if they do occur - is our passion and mission.

August 21, 2023

Game-changer for business that need to save time on dispute management.
recommend this service for anyone that have hard time handling it yourself

GameGrid Official
Lithuania
6 months using the app
Chargeflow, Inc. replied November 9, 2023

Hey, thanks for your great feedback:)

Indeed, chargebacks can be very frustrating, as the majority of them are coming from fraudsters unfortunately.

The best way to fight back is to spend the minimum amount of time & money in order to win and recover your lost money, and simultaneously allowing you to focus on growing your business without worrying about disputes.

September 1, 2023

I had a few questions about our account, and support, Queen in particular was efficeint and very helpful with what i needed. Highly recommend Chargeflow!

SoftwareCW
United States
5 months using the app
Chargeflow, Inc. replied November 9, 2023

Thanks so much for your great review!

We emphasize the development and professionalism of our customer service, as much as we do for our products, in order to ensure the finest utility of our app.

June 28, 2023

If you want chargebacks done automatically this is it. I used it on ALL of my stores doing 6 figures on each and this is literally. THE solution. Shoutout BOAZ, thanks ChargeFlow! <3

Portaire
United States
About 2 months using the app
Chargeflow, Inc. replied November 9, 2023

I appreciate you kind feedback - thank you!

Our goal is to allow our clients to focus on growing their business and not worry about chargebacks at all.

After submitting tens of thousands of responses on behalf of our clients, you can be positive that our Ai technology and our experts can surely save you plenty of time & money:)

November 16, 2023

Had some trouble integrating and setting things up but Mariane help me fix everything really quickly

Very excited to start using this app!

Austrology
Australia
18 minutes using the app
September 13, 2023

Support will very quick and comprehensive when It came to answer questions that I was having.

Eliottmen
United States
About 2 months using the app
Chargeflow, Inc. replied November 9, 2023

Thanks so much for your great review!

We emphasize the development and professionalism of our customer service, as much as we do for our products, in order to ensure the finest utility of our app.

June 4, 2023

Chargeflow has helped us recover funds after so many failed attempts at proving our case with no wins. We finally have 6 wins and counting! Thank you to Mariane for all your assistance when dealing with chargebacks.

Boo Beauty Bar
Australia
8 months using the app
Chargeflow, Inc. replied November 9, 2023

Thanks for your awesome feedback!

Indeed, in our online world we live in, we tend to forget we need the human communication & support.
We do our best to provide both the finest technology and and the best live-support to our clients:)

September 26, 2023

Chargeflow has been an absolute joy to work with. Highly recommend.

PhysioTru
United States
5 months using the app
Chargeflow, Inc. replied November 9, 2023

Thanks a lot!

Handling disputes is a real annoying chore, I'm glad you can now keep growing your business while we cover your back from chargebacks.

April 19, 2024

The support team is amazing, quick to respond to, and happy to guide my team in activating my account with patience!!

twenty one
Mexico
August 30, 2023

Great communication and autonomous team, so far experience has been above our expectations and look forward to improving our chargeback challenge success rate

vsl3.com
United States
About 2 months using the app
Chargeflow, Inc. replied November 9, 2023

I appreciate you kind feedback - thank you!

Our goal is to allow our clients to focus on growing their business and not worry about chargebacks at all.

After submitting tens of thousands of responses on behalf of our clients, you can be positive that our Ai technology and our experts can surely save you plenty of time & money:)