Overall rating
4.7
Counts per rating level
  • 97% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its efficient chargeback management, noting increased win rates and significant fund recovery. They appreciate its user-friendly interface, automation, and comprehensive chargeback handling. The support team is commended for their professionalism and quick responses. The unique billing model, charging based on dispute win rates, is seen as a positive. The app's ability to handle disputes for both physical and digital goods and track every case is also praised. It's considered a must-have for e-commerce businesses dealing with chargebacks.

November 26, 2023

My chargeback win rate has increased drastically. I didn't realize what was involved in a proper submission to fight these disputes. They submit documents 15 to 20 pages long. Would recommend. No cost to user as its paid from disputes won.

Totality Medispa and Skincare
United States
3 months using the app
November 9, 2023

You need this app...no question about it. Even if you don't experience Chargebacks often, this will save you tons of time and money on an automated basis.

For our brand, we use both Stripe and Shopify payments. Chargeflow has won us back 5-figures in disputes (automatically) and also helps me keep track of the type of disputes coming in.

This app allows us to not only automate chargebacks but know exactly what type of chargebacks are happening so we can proactively improve the overall business.

douxds
United States
About 1 year using the app
November 14, 2023

Best hands-off solution for fighting chargebacks. Chargeflow will handle all chargebacks/claims for me, without my help or the help of an employee. So far, their responses to my chargebacks has been amazing which resulted in a lot of chargebacks won.

KlarSonne
Netherlands
6 months using the app
November 2, 2023

Great company, Boaz is very flexible with the calls and helped me out quickly. thanks!

ValleyViolet.com
Netherlands
5 months using the app
Chargeflow, Inc. replied November 12, 2023

Hey, thanks for your feedback!

We're always to support you, 24/7, feel free to reach out any time!

November 27, 2023

I recently had the pleasure of interacting with Marianne from Chargflow and I must say, her customer service was exceptional. Marianne was polite, professional, and went above and beyond to ensure that my needs were met. Her quick response time was impressive and greatly appreciated. I just started using Charge Flow, and I'm already seeing results. It is a good and reliable app that has helped me manage my Chargebacks effectively and efficiently. I highly recommend Marianne for outstanding customer service and Chargeflow for anyone looking for a reliable finance management app. Thank you, Marianne, and Chargeflow for making my life easier!

WolfEvolution
United States
4 days using the app
November 6, 2023

My niche has high chargeback rate so installing this app has literally saved my business. Boaz has been extremely helpful in sorting everything out for us. This is the app to use if you need to stop your chargebacks from shutting down your store.

The OrthoFit - Premium Orthopedic Footwear
Australia
About 2 months using the app
October 3, 2023

Chargeflow is a game-changer for managing chargebacks! I've just started using it, and I'm already impressed by how easy it is to navigate. Looking forward to exploring more of its features.

true-deals-club
United States
4 months using the app
Chargeflow, Inc. replied October 23, 2023

I appreciate your feedback, thanks:)

We work hard to allow a seamless and easy usage of our app, so you can focus on growing your business with no worries about chargeback handling.

September 26, 2023

Chargeflow has been an absolute joy to work with. Highly recommend.

PhysioTru
United States
5 months using the app
Chargeflow, Inc. replied November 9, 2023

Thanks a lot!

Handling disputes is a real annoying chore, I'm glad you can now keep growing your business while we cover your back from chargebacks.

April 26, 2022

I use the app to help me fight off all these liars and cheats trying to get something for free all the time !!! The assistance I am receiving is the BALM !!!! Very helpful , Friendly and just a god send for a new shop owner just trying to get by !!! THANK U guys !!! YOU ROCK !!!!!

Rita's Unique Boutique
United States
Almost 2 years using the app
December 23, 2021

Highly recommend this application!! I’ve tried similar chargeback services, but they struggled for months on the initial set up to ultimately fail. The set up for this app was simple, and the service is awesome. Can’t recommend this app enough.

Bully Max
United States
Almost 2 years using the app