Reviews (293)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for effectively managing chargebacks and disputes, noting a boost in their success rates. They praise its user-friendly dashboard, automation features, and detailed analytics that help understand chargeback trends. Exceptional customer support is frequently highlighted for its responsiveness and helpfulness, making this tool essential for businesses dealing with frequent disputes.
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Kind and fast customer support. Thank you Joan for your help.
This is the best app to use. Chargeflow has saved me from customers who don’t always provide the truth. Must have!!
Carina was very thorough and had outstanding customer service skills. She explained the Chargeback process to me to ensure I was not confused by how they do business.
Chargeflow has been a game-changer for my business. The app makes handling chargebacks easy, and the team behind it is just as great. Mariane was an absolute pleasure to work with—quick, knowledgeable, and truly dedicated to helping merchants succeed. I highly recommend Chargeflow for anyone who wants to protect their store from disputes efficiently!
Chargeflow has truly exceeded my expectations! The team is incredibly supportive, responds super quickly on the chat, and is always ready to help. A special thanks to Maria – her patience and clear explanations have been invaluable throughout this process.
Although I’m still anxiously awaiting the outcome of the chargeback, it’s reassuring to know there’s a team behind me that is both professional and proactive. The support so far has been outstanding, and I trust in their approach. Thank you, Chargeflow!
horrible hidden fees. Edit: Now after I have ended it with them they harass me daily. When I say please leave me alone they say not until this review is taken off. They have put my phone number and business on scam calls. Horrible
Lost over €1,000 in just one week because of Chargeflow's inability to respond to disputes on time! This level of negligence is outrageous and completely unacceptable. The fact that I have to deal with these disputes myself shows how unprofessional this service truly is.
I demand immediate contact with someone who can take responsibility and provide the support I need. Your lack of communication and failure to act in a timely manner is costing me money and causing immense frustration. This cannot continue.
Very good app to handle chargebacks very fast. Thank you
Great to have Chargeflow in my shop. Help us a lot with charge back
I just started using this app but customer service is great and they are fast at getting your chargeback settled.