Overall rating
4.7
Counts per rating level
  • 97% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its efficient chargeback management, noting increased win rates and significant fund recovery. They appreciate its user-friendly interface, automation, and comprehensive chargeback handling. The support team is commended for their professionalism and quick responses. The unique billing model, charging based on dispute win rates, is seen as a positive. The app's ability to handle disputes for both physical and digital goods and track every case is also praised. It's considered a must-have for e-commerce businesses dealing with chargebacks.

August 22, 2023

I recently had the opportunity to utilize chargeflow for my store, and it has been a game-changer. As a store owner, dealing with chargebacks can be a tiresome and stressful task. Chargeflow simplifies this complex process, ensuring that I can focus more on my core business and less on the aftermath of transactions. The user-friendly interface, coupled with its efficient automation, made a noticeable difference in how we manage disputes. I was particularly impressed with the support I received, especially from Boaz, who was an amazing person to work with. His expertise and prompt responses contributed significantly to our positive experience. I highly recommend Chargeflow to any store owner looking to streamline their chargeback process.

ShopAvello
United States
3 months using the app
Chargeflow, Inc. replied November 9, 2023

Thanks so much for your great review!

We emphasize the development and professionalism of our customer service, as much as we do for our products, in order to ensure the finest utility of our app.

May 24, 2023

I'm extremely impressed with Chargeflow. User Interface is very simple, and Boaz is always readily available to help when I have questions. Chargeflow has allowed me to focus on scaling my business while taking care of the entire chargeback process on many disputes.

Trugala
United States
12 months using the app
Chargeflow, Inc. replied July 12, 2023

Thanks, I really appreciate your feedback:)

It's truly amazing to see the impact on business growth, when your chargebacks are fully handled with experienced people and tehnology.

Thanks again!

August 1, 2023

The chargeflow team is quite professional and knows well how to face chargebacks and defend them. Customer support also is online 24/7 and responds very quickly. I enjoyed working with them a lot. Hope I have found them sooner. Highly recommended.

Harmony Gallery
United Kingdom
5 months using the app
Chargeflow, Inc. replied November 9, 2023

Hey - thanks for your great feedback!

It's feels great to provide human-service along with a wonderful technical solution:)

July 20, 2023

Excellent team, they help assist situation that was not our fault and made it possible to get our funds back after delivering the product. This is a must installed app, whenever you have issues on chargeback they are the best to resolve it.

Neil Jou Productions
United States
7 months using the app
Chargeflow, Inc. replied November 9, 2023

Hey, thanks for your great feedback:)

Indeed, chargebacks can be very frustrating, as the majority of them are coming from fraudsters unfortunately.

The best way to fight back is to spend the minimum amount of time & money in order to win and recover your lost money, and simultaneously allowing you to focus on growing your business without worrying about disputes.

November 29, 2023

This is our first time to use this APP. The online chat services are very fast and professional.

Runhood Power Inc.
United States
About 4 hours using the app
August 21, 2023

Game-changer for business that need to save time on dispute management.
recommend this service for anyone that have hard time handling it yourself

GameGrid Official
Lithuania
6 months using the app
Chargeflow, Inc. replied November 9, 2023

Hey, thanks for your great feedback:)

Indeed, chargebacks can be very frustrating, as the majority of them are coming from fraudsters unfortunately.

The best way to fight back is to spend the minimum amount of time & money in order to win and recover your lost money, and simultaneously allowing you to focus on growing your business without worrying about disputes.

October 2, 2023

Excellent service! Boaz and the rest of the team are super helpful, and the product itself is fantastic. Can recommend for anyone who wants to stay on top of their chargebacks and prevent them from initiating.

BabiMate
United States
29 days using the app
Chargeflow, Inc. replied October 23, 2023

Thank you for your great feedback!

Helping merchants both prevent chargebacks and mitigate them if they do occur - is our passion and mission.

June 28, 2023

If you want chargebacks done automatically this is it. I used it on ALL of my stores doing 6 figures on each and this is literally. THE solution. Shoutout BOAZ, thanks ChargeFlow! <3

Portaire
United States
About 2 months using the app
Chargeflow, Inc. replied November 9, 2023

I appreciate you kind feedback - thank you!

Our goal is to allow our clients to focus on growing their business and not worry about chargebacks at all.

After submitting tens of thousands of responses on behalf of our clients, you can be positive that our Ai technology and our experts can surely save you plenty of time & money:)

September 1, 2023

I had a few questions about our account, and support, Queen in particular was efficeint and very helpful with what i needed. Highly recommend Chargeflow!

SoftwareCW
United States
5 months using the app
Chargeflow, Inc. replied November 9, 2023

Thanks so much for your great review!

We emphasize the development and professionalism of our customer service, as much as we do for our products, in order to ensure the finest utility of our app.

June 4, 2023

Chargeflow has helped us recover funds after so many failed attempts at proving our case with no wins. We finally have 6 wins and counting! Thank you to Mariane for all your assistance when dealing with chargebacks.

Boo Beauty Bar
Australia
8 months using the app
Chargeflow, Inc. replied November 9, 2023

Thanks for your awesome feedback!

Indeed, in our online world we live in, we tend to forget we need the human communication & support.
We do our best to provide both the finest technology and and the best live-support to our clients:)