Reviews (235)

Overall rating
4.8
Counts per rating level
  • 95% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its user-friendly interface and efficient automation in managing chargebacks, allowing them to focus on other business areas. It boasts a high success rate in resolving disputes, provides detailed analytics on chargeback trends, and features responsive customer support. The cost-effectiveness of the service is particularly noted, making it a valuable tool for small businesses seeking to improve operational efficiency.

November 19, 2024

Brilliant, easy setup & great assistance from Juda via Google Meet for setting up my alerts.

Casainte
United Kingdom
2 days using the app
July 22, 2024

Great app for auto-managing your chargebacks - Has saved our team so much time every month. Customer service is amazing as well

Mindhoney
United States
10 months using the app
July 2, 2024

Chargeflow has been amazing for our business! Before using it, managing chargebacks took a lot of time Now, it's almost effortless.

We've seen a significant boost in winning disputes since we started using Chargeflow. Their responses are on point and very detailed.

Customer support deserves a special mention. They’re always quick to respond and incredibly helpful.

If you're dealing with chargebacks and want to make your life easier, Chargeflow is the way to go. It's been a fantastic addition to our toolkit, and I can’t recommend it enough.

VitaWatch
United States
Over 1 year using the app
October 25, 2024

Great service !

Cult Visionaries
United States
3 months using the app
September 30, 2024

Quality professional service. One on one assistance with timely feedback, highly recommend.

Crème De Decor
United States
About 14 hours using the app
July 28, 2024

I just installed the app, very eager to see how it performs, customer support was great.

Azara
Australia
4 months using the app
August 26, 2024

Boaz edelman was a great help, definitely recommend

Elevated Grace
United States
24 days using the app
June 18, 2024

I have been using Chargeflow to handle dispute chargebacks for 1 year, and my experience has been overwhelmingly positive. The platform is user-friendly, and the process for managing and disputing chargebacks is straightforward and efficient. Here are a few key points from my experience:

Ease of Use: The interface is intuitive, making it easy to navigate and understand. I was able to get started quickly without needing extensive training or support.

Efficiency: Chargeflow has significantly reduced the time I spend managing chargebacks. The automation features streamline the process, allowing me to focus on other important aspects of my business.

Success Rate: I have seen a noticeable improvement in the success rate of disputed chargebacks since using Chargeflow. Their expertise and detailed approach in crafting responses have made a big difference.

Support: The customer service team at Chargeflow is top-notch. They are responsive, knowledgeable, and always willing to assist with any questions or issues that arise.

Comprehensive Analytics: The platform provides detailed analytics and insights, helping me understand the trends and reasons behind chargebacks. This information is invaluable for making informed decisions and improving our overall operations.

Overall, Chargeflow has proven to be a reliable and effective solution for managing dispute chargebacks. I highly recommend it to any business looking to streamline their chargeback process and improve their success rates.

Dose
United States
11 months using the app
June 25, 2024

Chargeflow has been an absolute game-changer for us in managing our disputes! The app is user-friendly and incredibly efficient, making the process smooth and stress-free.

A special shoutout to Joyce, who has been nothing short of amazing. Her approachable demeanor and lightning-fast responses to our inquiries have been a tremendous help. Joyce’s dedication to providing clear and effective solutions has significantly improved our experience with Chargeflow.

Thank you, Chargeflow, for your exceptional service and for making our dispute resolution process much more manageable. We highly recommend this app to anyone needing reliable and professional dispute management.

YG COLLECTION
United States
11 months using the app
August 20, 2024

Excellent service. Only way to win chargebacks is with them. no effort needed

MissFinchNYC
United States
4 days using the app