Chargeflow Prevent Chargebacks
- Pricing
-
Free to install. Additional charges may apply.
- Popular with stores like yours
- Based in United States
- Rating
- 4.6 (374)
- Developer
- Chargeflow, Inc.
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Prevent fraud, deflect, and recover chargebacks effortlessly with the AI-powered Chargeback Platform
Meet Chargeflow Prevent – the premiere friendly-fraud prevention product that stops chargebacks and abuse, before it happens. Chargeflow is the fully automated chargeback prevention, recovery and deflection solution for Shopify merchants. It helps you scale without wasting time on disputes, while providing analytics and active fraud prevention. Our AI-powered dispute evidence uses millions of data points to maximize win rates, trusted by 15,000+ of the worlds leading ecommerce brands
- Automate Recovery: Recover more chargebacks and auto-submit evidence with AI.
- Fraud & Friendly Fraud Prevention: Powered by a network of 15,000 merchants.
- Deflect Chargebacks: With Alerts powered by Visa & Mastercard.
- Increase Win Rates: Data-driven approach maximizes recovery success.
- Centralized Management: Manage chargebacks from one dashboard.
- Popular with stores like yours
- Based in United States
Languages
English
Works with
- SEON Fraud Protection
- Klarna Affirm AfterPay
- PayPal Stripe
- Gorgias Zendesk Reamaze
- Recharge Bold Subscriptions
- Braintree Payments
Categories
Fraud types
Prevention tools
Pricing
Free
Free to install
Automation: 25% of recovered chargebacks. Prevent: 1,000 free then $0.20/order. Alerts: pay per prevented chargeback.
Features
- Fully automated chargeback recovery
- Only pay on successful recoveries
- Best-in-class, 24/7 customer service
- Multi-shop and processor support
- Works with all payment providers
- Win rates up to 4x higher
- Instant setup, no integration needed
- Enterprise-grade security (SOC 2 & GDPR)
All charges are billed in USD. See all pricing options
Reviews (374)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants appreciate this app for its automated dispute resolution and chargeback management, noting a high success rate in winning disputes due to the automatic generation of detailed evidence files. The integration with Shopify is straightforward, featuring an easy-to-use dashboard. The customer support is also highlighted for its responsiveness and professionalism, available 24/7 to assist merchants.
CHARGEFLOW WILL LOSE YOUR CASES.
Chargeflow mishandled a chargeback for my store. Their system is supposed to allow a 5-day window to add evidence, but they submitted the case immediately before the window closed. Because of that, the evidence I provided, including customer communication and confirmation that the order was received, was never included, and I lost the case.
Afterward, when I expressed my irritation and asked for a refund. They agreed but it’s been a month of excuses. First they said claimed my store was closed so they couldn't issue it, (which wasn’t true), then they said they'd send it via Stripe (nothing received), and now PayPal but still nothing received bc they claim there are “issues.”
Between submitting the case prematurely and failing to follow through on a refund, this has been a very frustrating experience. I would not recommend them. It's easy with the help of AI to do it yourself so there's no need for this scam company.
I'm 90% sure they're a scam. Alert and prevent feature is a definitely scam - I called the customers whom they auto refunded and they were actually enjoying our products! And even the responses they write can be done via shopify itself now! No need for this app - save your time and money folks.
Since we implemented this app, we lost all the chargebacks we got. Comparatively with before where we used to win about 30-40% of the cases
Support
App support provided by Chargeflow, Inc..
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