Reviews (253)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for managing chargebacks, noting a significant increase in dispute success rates due to its automated evidence collection and response crafting. The user-friendly dashboard and detailed analytics help understand chargeback trends, while exceptional customer support and easy integration enhance the user experience. Merchants appreciate the app's efficiency in allowing them to focus on other business operations.
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Chargeflow's chargeback responses are outstanding and have saved our team a significant amount of time. The account managers are incredibly helpful and provide tailored support, making the process smooth.
The dashboard/interface is user-friendly and intuitive, allowing easy access to all essential information. Overall, I highly recommend Chargeflow for anyone looking to enhance their chargeback management.
This app has been such a game-changer for my brand's operations! I reached out via email, and Boaz not only jumped on a call to help but went above and beyond multiple times. The support is incredible, and I honestly feel like this app deserves more than 5 stars. Highly recommend!
Fantastic app. For years we used CB911 and when they alerted us, we had to login, find the last 4 digits of the card, then go search for it in our payment processor and issue the refund manually, then go back into CB911, and mark it as refunded.
We recently received a Chargeback and ChargeFlow alerted us but also went in and refunded the order on our behalf before it became a chargeback. Our team had to do nothing. Great service and must have to keep your % low.
Also, Mariane in support was super helpful.
They save you and your staff time, and are not many apps that do what this one does. Furthermore the app developers are working hard to give their customers good service.
Chargeflow has been instrumental in automating our chargebacks, saving our team valuable time to focus on running our business. Our CSM, Boaz, has been fantastic to work with—he's guided us through the best practices for chargeback prevention and is always available to answer any questions that come up. The main dashboard makes it simple to track Chargeflow’s effectiveness in combating chargebacks at a glance. The clear breakdown of open, pending, and won/lost chargebacks, along with easy-to-read categorization, has made managing this process straightforward and efficient.
I want to express my gratitude and appreciation for Chargeflow, especially for Maria's outstanding service. From start to finish, the support I received was absolutely exceptional. Maria went above and beyond to ensure all my questions were answered and that my issues were resolved quickly and effectively.
Her professionalism, kindness, and thorough understanding of the process truly stood out. It's rare to find such personalized and efficient customer service nowadays, and Maria exceeded all my expectations.
Chargeflow as a platform has proven to be reliable and user-friendly, but the incredible service provided by Maria is what makes the experience even more remarkable. Thank you, Maria, and the entire Chargeflow team for your dedication and excellence!
This app invaluable for those that do not have the time to deal with disputes, you should definitely consider adding chargeflow to your Shopify Store.
Chargeflow has truly exceeded my expectations! The team is incredibly supportive, responds super quickly on the chat, and is always ready to help. A special thanks to Maria – her patience and clear explanations have been invaluable throughout this process.
Although I’m still anxiously awaiting the outcome of the chargeback, it’s reassuring to know there’s a team behind me that is both professional and proactive. The support so far has been outstanding, and I trust in their approach. Thank you, Chargeflow!
Great app! Couldn't be easier to install and let's us concentrate on running our business not responding to chargebacks.
hargeflow Dispute Chargebacks is an absolute game-changer for any Shopify store owner dealing with the headache of chargebacks. The process of fighting unfair chargebacks can be time-consuming and incredibly frustrating, but Chargeflow makes it effortless. Their automated system takes the burden off your plate, and they handle everything so professionally
It’s a no-brainer if you’re looking for an easy, effective way to fight back against meaningless chargebacks. Highly recommended!