Reviews (295)

Overall rating
4.8
Counts per rating level
  • 94% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for automating the chargeback process, noting its user-friendly dashboard and seamless integration with payment processors. They value the automated features for drafting and submitting dispute responses, which enhance dispute resolution success rates. The responsive and knowledgeable customer support team is also praised, helping merchants save money, win more disputes, and focus on other critical business operations.

March 10, 2025

If you haven't installed this app in your Shopify store yet, you should do it now. The customer service is very quick to respond to all your questions and will take care of everything for you. You don't have to worry about anything, just relax and they will quickly handle the chargeback for you.

Thank you
Chargeflow

DesignedBy The Boss
United States
Over 1 year using the app
March 13, 2025

The platform is super easy to use, takes the stress out of handling disputes, and saves us lots of time. We love how automated everything is, and the real-time updates keep us in the loop. Additionally, their support team is always quick to help if we need anything.

RANAVAT
United States
About 1 year using the app
February 28, 2025

Just submitted a chargeback request. The process was smooth, fast and professional. Now waiting for their results. Overall, until now, is great.

BabyPark
Hong Kong SAR
Over 1 year using the app
January 10, 2025

Chargeflow's chargeback responses are outstanding and have saved our team a significant amount of time. The account managers are incredibly helpful and provide tailored support, making the process smooth.

The dashboard/interface is user-friendly and intuitive, allowing easy access to all essential information. Overall, I highly recommend Chargeflow for anyone looking to enhance their chargeback ...

The Beard Club
United States
Over 1 year using the app
February 27, 2025

Carina was very helpful and made the process very easy. Customer service was available at 11:00 pm to help me with my issue.

Dapper Xpressions
United States
Over 2 years using the app
January 28, 2025

No brainer application - Chargeflow has incrementally added top and bottom line for our business with very low lift and time requirements from our team.

Highly recommend for any scaling e-commerce brand!

Obvi
United States
Over 1 year using the app
March 13, 2025

Love using this app.. It saved me countless hours and probably a couple thousand dollars. It's super easy to integrate with payment processors, which means it usually catches everything and I don't have to do much. I would definitely recommend, especially if you're drop shipping from China.

Wide Comfort Shoes
United States
9 months using the app
February 13, 2025

Chargeflow has been a game-changer for us!

With its no-win, no-fee model, it delivers us instant ROI while saving us valuable time.

The service has helped streamline our operations across multiple stores and processing platforms.

The team is always helpful and attentive, open to development feedback, with Boaz consistently on hand to assist with any questions.

Highly recommend for anyone ...

PhenQ (USA)
United Kingdom
11 months using the app
February 27, 2025

Super useful app! I don't know what I'd do without them for automated disputes. Carina from support is super helpful and kind too!

ReflectivLabs
Canada
4 months using the app
January 22, 2025

We needed to get RDR set up ASAP, so we reached out to Chargeflow's support team, and they were amazing. They jumped right in and made sure everything was up and running smoothly in no time. Super helpful and responsive—definitely recommend if you're looking for a quick and east chargeback solution! Thank you again Joice!!

coBIO™
United States
4 months using the app