Chargeflow Prevent Chargebacks

Chargeflow’s defenses make no sense. They’re extremely basic and usually just repeat the same line: “the customer didn’t follow our terms and policy.” They don’t analyze the case, they don’t check the details, and in my experience, they even got the disputed amount wrong. It’s obviously a copy-and-paste defense.

Unless you sell cheap products in huge volumes and don’t care about the outcome of your disputes, stay away from this app. If you want a proper defense, you’re much better off doing it yourself. Just upload the customer’s conversation and order details into ChatGPT and have it generate a solid dispute response for you.

Chargeflow has been a huge time-saver for my store. Their automated dispute handling is incredibly smooth and removes all the stress of dealing with chargebacks manually.
The evidence files they generate are professional, detailed, and always submitted on time — something that used to take me hours every week.

Their support team is extremely helpful, fast, and friendly. They really care about merchants and go the extra mile to assist.
If you’re a Shopify merchant dealing with disputes, this app is absolutely a must-have. It saves time, increases your win rate, and gives you complete peace of mind.

Highly recommended

Horrible experience with this company. We had a win rate of around 30% and they do not even reach out to remind you to submit additional information that can be helpful, they just submit a prompt from chatGPT and call it a day. You're better off submitting more compelling evidence yourself, on top of that we were charged an 8% cancellation fee.

Great experience using Chargeflow, hardly any chargebacks going through and great customer support.

Always got a response within 12 hours about any kind of issue.

Highly recommend!!

Horrendous service, lies and dishonesty.. They claim to be experts in challenging chargebacks, from my expereince they don't make any difference to taking charge of the chargeback yourself. Worse part is if you and the customer do come to an agreement to void the chargeback you will still lose out the 25% rate... They claim they have good software, yet when i asked them not to challenge paypal disputes on my behalf they claimed it would fine.. but when i won any myself they started billing me straight away!... saving the worst till last.. so if you wish to leave, they will ask you to pay 8% commission on all open disputes.. the way they spin it is you would pay 25% if you won so we are giving you a cheaper alternative.. Kindly stay away and manage disputes yourself, you will save a lot of time and money.

Highly recommended to install for any Shopify stores. Excellent support, fast and helpful replies, and I want to highlight Jason for his support with our queries, disputes and app configurations. Most importantly, we're now winning back ridiculous chargebacks that we've unfairly lost to in the past.

I couldn’t be happier with our experience using Chargeflow. As an eCommerce merchant, dealing with chargebacks used to drain time, energy, and revenue—but with Chargeflow we’ve turned the tables.

From day one, the setup was seamless. Chargeflow’s team helped get us connected quickly (we’re using Shopify and Stripe) and we were up and running in virtually no time. Their one-click integration and automated workflows mean we’re no longer bogged down in tedious dispute paperwork.

The best app if you are a serious seller! Finally im winning the disputes. Im so happy with the customer service.

Chargeflow has been an essential addition to our business, it’s truly a must-have for any Shopify store that wants to protect revenue and save time dealing with chargebacks. The system works flawlessly and gives peace of mind knowing everything is handled professionally.

Their customer support is exceptional. Cassie has been amazing, always available, responsive, and incredibly professional in guiding us through every step. It’s rare to find such dedicated service these days. Highly recommend Chargeflow to all merchants who value efficiency, automation, and reliable protection.

Great app, it has always served me very well and is very useful for those who are scaling and want a more robust operation.