Reviews (313)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for automating the dispute management process, significantly easing the handling of chargebacks. They value the user-friendly dashboard, automated dispute resolution, and seamless integration with payment gateways. The app's effectiveness in managing disputes and its direct ROI impact are notable. Additionally, the customer support team is praised for their responsiveness and professionalism, enhancing the user experience.
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Chargeflow has been instrumental in automating our chargebacks, saving our team valuable time to focus on running our business. Our CSM, Boaz, has been fantastic to work with—he's guided us through the best practices for chargeback prevention and is always available to answer any questions that come up. The main dashboard makes it simple to track Chargeflow’s effectiveness in combating chargebacks at a glance. The clear breakdown of open, pending, and won/lost chargebacks, along with easy-to-read categorization, has made managing this process straightforward and efficient.
Carina was very thorough and had outstanding customer service skills. She explained the Chargeback process to me to ensure I was not confused by how they do business.
Great app! Couldn't be easier to install and let's us concentrate on running our business not responding to chargebacks.
Very helpful with explaining the process step by step!. Happy with the call with Juda, he took his time to show me the steps and process for and against charge backs.
Really helps save you time to get this automated.
Good customer service, nice software
Maria helped me out and was quick to handle an issue I had.
Chargeflow helps us manage chargebacks and respond efficiently.
Kind and fast customer support. Thank you Joan for your help.
The rep was very professional, polite, and efficient.