Reviews (232)

Overall rating
4.8
Counts per rating level
  • 95% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective automation of the chargeback management process, which significantly increases the success rate in winning disputes. It features a user-friendly interface and a comprehensive dashboard for easy navigation and real-time tracking. Merchants also appreciate the detailed analytics provided, helping them understand the causes of chargebacks better. Additionally, the customer support is praised for being responsive and knowledgeable, with specific commendations for team members like Joyce, Boaz, and Mariane.

June 25, 2024

Chargeflow has been an absolute game-changer for us in managing our disputes! The app is user-friendly and incredibly efficient, making the process smooth and stress-free.

A special shoutout to Joyce, who has been nothing short of amazing. Her approachable demeanor and lightning-fast responses to our inquiries have been a tremendous help. Joyce’s dedication to providing clear and effective solutions has significantly improved our experience with Chargeflow.

Thank you, Chargeflow, for your exceptional service and for making our dispute resolution process much more manageable. We highly recommend this app to anyone needing reliable and professional dispute management.

YG COLLECTION
United States
11 months using the app
June 18, 2024

I have been using Chargeflow to handle dispute chargebacks for 1 year, and my experience has been overwhelmingly positive. The platform is user-friendly, and the process for managing and disputing chargebacks is straightforward and efficient. Here are a few key points from my experience:

Ease of Use: The interface is intuitive, making it easy to navigate and understand. I was able to get started quickly without needing extensive training or support.

Efficiency: Chargeflow has significantly reduced the time I spend managing chargebacks. The automation features streamline the process, allowing me to focus on other important aspects of my business.

Success Rate: I have seen a noticeable improvement in the success rate of disputed chargebacks since using Chargeflow. Their expertise and detailed approach in crafting responses have made a big difference.

Support: The customer service team at Chargeflow is top-notch. They are responsive, knowledgeable, and always willing to assist with any questions or issues that arise.

Comprehensive Analytics: The platform provides detailed analytics and insights, helping me understand the trends and reasons behind chargebacks. This information is invaluable for making informed decisions and improving our overall operations.

Overall, Chargeflow has proven to be a reliable and effective solution for managing dispute chargebacks. I highly recommend it to any business looking to streamline their chargeback process and improve their success rates.

Dose
United States
11 months using the app
August 26, 2024

Boaz edelman was a great help, definitely recommend

Elevated Grace
United States
24 days using the app
August 12, 2024

Don't waste precious time wading through complex dispute processes. Chargeflow automates the entire chargeback response process, gathering evidence and crafting compelling arguments to maximize your chances of winning disputes.

Glow & Grow
United States
3 months using the app
August 20, 2024

Excellent service. Only way to win chargebacks is with them. no effort needed

MissFinchNYC
United States
4 days using the app
August 16, 2024

Good customer service, Marianer is friendly and supportive!

JenniBag
Singapore
3 months using the app
September 30, 2024

Quality professional service. One on one assistance with timely feedback, highly recommend.

Crème De Decor
United States
About 14 hours using the app
June 23, 2024

Boaz from Chargeflow has been exceptional in managing my chargebacks. He provided clear and detailed explanations throughout the process and demonstrated a profound understanding of the complexities involved. With a dedicated team ready to work on my behalf, Boaz ensured that my disputes were handled efficiently and resolved favorably. His strategic approach and unwavering support have made a significant positive impact on my business, and I highly recommend his services for anyone dealing with chargebacks.

AUMI 4
United States
7 months using the app
October 25, 2024

Great service !

Cult Visionaries
United States
3 months using the app
August 7, 2024

great support and app, easy to use and very useful

Emilia Rengan
France
20 days using the app