Reviews (233)

Overall rating
4.7
Counts per rating level
  • 95% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective automation of the chargeback management process, which significantly increases the success rate in winning disputes. It features a user-friendly interface and a comprehensive dashboard for easy navigation and real-time tracking. Merchants also appreciate the detailed analytics provided, helping them understand the causes of chargebacks better. Additionally, the customer support is praised for being responsive and knowledgeable, with specific commendations for team members like Joyce, Boaz, and Mariane.

July 17, 2024

very helpful with explaining how to win cases, its nice to know you have a team backing you and doing everything they can

haichemclothing
United Kingdom
2 days using the app
July 28, 2024

I just installed the app, very eager to see how it performs, customer support was great.

Azara
Australia
About 19 hours using the app
May 9, 2024

I recently had the pleasure of working with Boaz from Chargeflow Dispute Chargebacks, and I must say, I was thoroughly impressed with the level of professionalism and efficiency demonstrated throughout the process. From the moment I reached out for assistance, Boaz was incredibly responsive and attentive to my needs.

Not only did he provide clear and concise guidance on navigating the chargeback process, but he also went above and beyond to ensure that any questions I had were answered.

Overall, my experience with Boaz was exceptional. I would highly recommend their services to anyone in need of assistance with chargeback management. Thank you Boaz for your outstanding support!

COSMO Technologies, Inc.
United States
About 1 year using the app
June 26, 2024

The support has been excellent so far. Very prompt and helpful. I would recommend this service to others.

I'm waiting to see the results so I can comment further.

Maramalive™
New Zealand
17 days using the app
June 20, 2024

Excellent customer service. I haven't use it yet, but it seems that they will help us win those annoying chargebacks..

V.I.P Digital Presence
United States
9 days using the app
May 30, 2024

because of this app klarna blocked me and paypal is blocked asswell this is no good app maybe if you use it for a short time but for a long time they will make huge mistakes that cost you your payment profiders its not word it BE CAREFULL!!!!!!!!!!!!!!!!!!

Lovozo Berlin
Netherlands
11 months using the app
April 2, 2024

This company is great to deal with. The people are always friendly and always available when you need assistance. They will take care of all your chargeback issues, and they will keep you informed while they are doing it. It is a very easy-to-use platform.

Xtreme Bows
United States
11 months using the app
May 26, 2024

Great service from Boaz! Really recommend using this app and the tailored service that you get from the astounding team.

Avenda
Netherlands
7 months using the app
Edited September 15, 2024

The support team has been highly professional and provided valuable insights and suggestions for the kind of evidence that we needed to provide to support our case—highly recommended!

Higooga
Hong Kong SAR
About 1 year using the app
January 8, 2024

We collaborated with Chargeflow a few months back and I can say we are having a good experience with them. They have a very good and responsive support group. They do listen to feedback and work on it. Their app is easy to navigate and use. So far, our experiences are all good and we love to continue using this app to handle our chargebacks. Kudos to the people behind this app, great job!

MOD LIGHTING
United States
11 months using the app