Overall rating
4.7
Counts per rating level
  • 97% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for managing chargebacks efficiently and effectively. It's praised for its exceptional customer service, user-friendly interface, and automation of chargeback processes. The app handles disputes from multiple payment platforms and provides detailed insights into dispute types. Merchants appreciate its ability to increase chargeback win rates, provide evidence for disputes, and prevent chargebacks from initiating, saving them time and money.

May 16, 2023

My first experience with a dispute chargeback service. Mr. Boaz Edelman was very patient and thorough in going through how the interface works and their team would be able to help my business in the unfortunate event of a chargeback. Appreciate the efforts they put in to help small businesses (and larger ones!) alike!

Phoenix Collective SG
Singapore
12 days using the app
Chargeflow, Inc. replied August 28, 2023

Thanks for your kind words!

Chargeback will always be part of your business, unfortunately.
Good thing we have the ultimate automated solution to eliminate this chore off your back and recover your lost money.

June 7, 2023

Best app if you don't want to manually deal with chargeback and frauds. Everything is automated. And the billing is based on the win rate. Could not ask for more.

Alpha Weebs
United States
19 days using the app
Chargeflow, Inc. replied November 9, 2023

Thanks for your kind words!

Chargeback will always be part of your business, unfortunately.
Good thing we have the ultimate automated solution to eliminate this chore off your back and recover your lost money.

September 29, 2023

Seamless and immediate effect after onboarding, 100% recommend! Protect yourself from holds, reserves, and the worst case, termination from payment processors.

The team is top-tier and its features are superior to other competitors.

Cupids
United States
About 1 month using the app
Chargeflow, Inc. replied November 9, 2023

Thank you for your great feedback!

We're happy to provide you with both our prevention and mitigation services, and support your great business.

August 24, 2023

Seemless experience, great team and customer support. Nice to know chargebacks are getting sorted in the the background.

Guldfoto
United Kingdom
About 1 month using the app
Chargeflow, Inc. replied November 9, 2023

Hey - thanks for your great feedback!

It's feels great to provide human-service along with a wonderful technical solution:)

May 1, 2023

I had a chance to speak with Boaz from customer service on Google Meet. He explained in detail how the company could help me deal with chargebacks moving forward; I will look into providing the coverage for Humm payments provider for Ireland. I hope ChargeFlow can help me to provide a hedge for my business in the future.

INTHEZONE
Ireland
5 days using the app
Chargeflow, Inc. replied August 28, 2023

I appreciate your feedback, thanks!

We can fully cover and connect to almost any platform or payment provider out there, in order to handle your disputes seamlessly.

Boaz.

September 20, 2023

Amazing customer support, very responsive, reliable, and communicative.

wickedsociety.us
United States
6 days using the app
Chargeflow, Inc. replied November 9, 2023

Hey - thanks for your great feedback!

It's feels great to provide human-service along with a wonderful technical solution:)

April 26, 2022

I use the app to help me fight off all these liars and cheats trying to get something for free all the time !!! The assistance I am receiving is the BALM !!!! Very helpful , Friendly and just a god send for a new shop owner just trying to get by !!! THANK U guys !!! YOU ROCK !!!!!

Rita's Unique Boutique
United States
Almost 2 years using the app
December 23, 2021

Highly recommend this application!! I’ve tried similar chargeback services, but they struggled for months on the initial set up to ultimately fail. The set up for this app was simple, and the service is awesome. Can’t recommend this app enough.

Bully Max
United States
Almost 2 years using the app
March 14, 2022

Great Idea. Very nice people to work with. I highly recommend this app, they will file your responses on-time and also professionally.

Scent Split
United States
Over 1 year using the app
Chargeflow, Inc. replied March 15, 2022

Thank you so much for your review! We are so happy that you feel right to recommend our app for more merchants. We are doing our best to provide the best on-time solution for your business while keeping the human factor at first place.

August 18, 2022

Very helpful team. The process saves a lot of time for business owners. Recommended installing to protect your business from fraudulent chargebacks.

Sisuverse
United Kingdom
Over 1 year using the app
Chargeflow, Inc. replied September 5, 2022

Thanks so much for your review!
Along with our amazing developed app, our human team is doing the best to assist you with any query, while understanding the importance of your time when it comes to dealing with chargebacks.