Reviews (232)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its effective automation of the chargeback management process, which significantly increases the success rate in winning disputes. It features a user-friendly interface and a comprehensive dashboard for easy navigation and real-time tracking. Merchants also appreciate the detailed analytics provided, helping them understand the causes of chargebacks better. Additionally, the customer support is praised for being responsive and knowledgeable, with specific commendations for team members like Joyce, Boaz, and Mariane.
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Great app and support.
Chargeflow is going above and beyond to provide exemplary service regarding my first chargeback with them with a particularly difficult situation. I am extremely impressed how fast their responses is and it is clear they do anything to go to bat for their customers.
Received a large chargeback, reached out via chat and Maria was able to come back promptly and escalate its review. Customer service very responsive.
This company just double charges me twice the same chargeback 2805,36$ !! Crazy, I have to escalade to shopify billing team to get a refund. I suggest to avoid this company.
The support team are great, fast replies and very helpful. Looking forward to working with this app so I don't need to spend any time resolving chargebacks
WAYYYYYYYYYYY better than shopifys built in chargeback support, USE THIS
very helpful with explaining how to win cases, its nice to know you have a team backing you and doing everything they can
I just installed the app, very eager to see how it performs, customer support was great.
The support has been excellent so far. Very prompt and helpful. I would recommend this service to others.
I'm waiting to see the results so I can comment further.
I recently had the pleasure of working with Boaz from Chargeflow Dispute Chargebacks, and I must say, I was thoroughly impressed with the level of professionalism and efficiency demonstrated throughout the process. From the moment I reached out for assistance, Boaz was incredibly responsive and attentive to my needs.
Not only did he provide clear and concise guidance on navigating the chargeback process, but he also went above and beyond to ensure that any questions I had were answered.
Overall, my experience with Boaz was exceptional. I would highly recommend their services to anyone in need of assistance with chargeback management. Thank you Boaz for your outstanding support!