Reviews (232)

Overall rating
4.8
Counts per rating level
  • 95% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective automation of the chargeback management process, which significantly increases the success rate in winning disputes. It features a user-friendly interface and a comprehensive dashboard for easy navigation and real-time tracking. Merchants also appreciate the detailed analytics provided, helping them understand the causes of chargebacks better. Additionally, the customer support is praised for being responsive and knowledgeable, with specific commendations for team members like Joyce, Boaz, and Mariane.

June 2, 2024

Mariane is great! Very professional and helpful.. Thank you!

Wholesome Life London
United Kingdom
3 months using the app
January 8, 2024

We collaborated with Chargeflow a few months back and I can say we are having a good experience with them. They have a very good and responsive support group. They do listen to feedback and work on it. Their app is easy to navigate and use. So far, our experiences are all good and we love to continue using this app to handle our chargebacks. Kudos to the people behind this app, great job!

MOD LIGHTING
United States
11 months using the app
May 24, 2024

The customer service help is amazing. I've been using chargeflow for about 4 months and it's great

Hara Boutique
Canada
4 months using the app
May 15, 2024

Marianne took her time and went one by one with me figuring out every dispute with me

Mabel Love Co
United States
7 months using the app
March 21, 2024

In today's fast-paced business landscape, time and money are invaluable resources. Chargeflow is a revolutionary tool that simplifies the management of payment disputes and helps businesses reclaim their time and resources. We have loved having them completely take over our Chargeback process completely. THANK YOU - you need to get this app for your company!

Echo Water
United States
2 months using the app
May 1, 2024

They have best help me in every way. Totally recommend to any business on Shopify

Trap Fashion
United States
3 months using the app
November 15, 2024

Very helpful customer service and always ready to solve any kind of problem.
As for the resolution I cannot give an assessment as my paperwork is still waiting for the outcome, however, the response to the paperwork is very fast!

NoMore®
Italy
June 9, 2024

el servicio fue muy bueno, entiendo exactamente la problematica que teniamos y me ayudo a entender como funcionaba chargelflow y todo lo que se podia sacar de esta app

Riva Hair Extension Center
United States
12 months using the app
May 21, 2024

Easy to use, very good support from their Customer Success team.

Feel
United Kingdom
4 months using the app
June 5, 2024

Very responsive service. Answering all my questions and concerns.

Thred Therapy Boutique
United States
7 months using the app