Reviews (224)

Overall rating
4.8
Counts per rating level
  • 96% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this platform for its user-friendly interface and efficient automation in managing chargebacks, significantly reducing the time needed to handle disputes. Many report an improved success rate in disputed chargebacks due to the detailed responses generated. The customer support team, including members like Joyce, Boaz, and Mariane, is frequently praised for their responsiveness and expertise. Additionally, the platform offers comprehensive analytics that provide insights into chargeback trends and is noted for its cost-effectiveness and professional service.

January 31, 2024

I required some help and advice today, which I found very helpful.

Clownfish Games
United Kingdom
4 months using the app
February 14, 2024

Enjoy how well experienced you are and that we can get assistance with chargeback responses in a timely manner.

Thank you for everything you do!

DOT Compliance Services LLC
United States
2 days using the app
April 16, 2024

Great customer service, replied straight away and helped with my issue.

Avoro Design
United Kingdom
About 1 hour using the app
November 29, 2023

This is our first time to use this APP. The online chat services are very fast and professional.

Runhood Power Inc.
United States
About 4 hours using the app
November 16, 2023

Had some trouble integrating and setting things up but Mariane help me fix everything really quickly

Very excited to start using this app!

Austrology
Australia
18 minutes using the app
April 19, 2024

The support team is amazing, quick to respond to, and happy to guide my team in activating my account with patience!!

twenty one
Mexico
22 minutes using the app
September 11, 2022

The app is very easy to use. I appreciate the super quick respond to our chargeback case and the very good costumer support.

beuysonsale.com
Germany
About 2 years using the app
Chargeflow, Inc. replied September 12, 2022

Thanks for your kind words!
Our AI app and analysts are working 24/7 in order to detect all chargebacks on the spot and to handle them in the most professional way.

April 26, 2022

I use the app to help me fight off all these liars and cheats trying to get something for free all the time !!! The assistance I am receiving is the BALM !!!! Very helpful , Friendly and just a god send for a new shop owner just trying to get by !!! THANK U guys !!! YOU ROCK !!!!!

Rita's Unique Boutique
United States
Almost 2 years using the app
July 20, 2022

I’m a new customer to this app . I had some questions & they reached out immediately to schedule a zoom call to answer all my questions. 5/5 this company is very hands on , can’t wait to start winning these chargebacks .

Glamour Me Hair
United States
Almost 2 years using the app
Chargeflow, Inc. replied August 10, 2022

Thank you for your feedback!
We don't wish anyone to get chargebacks, but once they appear - we're here to fully handle them on behalf of you and answer all your queries.

December 23, 2021

Highly recommend this application!! I’ve tried similar chargeback services, but they struggled for months on the initial set up to ultimately fail. The set up for this app was simple, and the service is awesome. Can’t recommend this app enough.

Bully Max
United States
Almost 2 years using the app