Reviews (232)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants highly recommend this app for its effective automation of the chargeback management process, which significantly increases the success rate in winning disputes. It features a user-friendly interface and a comprehensive dashboard for easy navigation and real-time tracking. Merchants also appreciate the detailed analytics provided, helping them understand the causes of chargebacks better. Additionally, the customer support is praised for being responsive and knowledgeable, with specific commendations for team members like Joyce, Boaz, and Mariane.
Refine
-
By rating
The app is very easy to use. I appreciate the super quick respond to our chargeback case and the very good costumer support.
Thanks for your kind words!
Our AI app and analysts are working 24/7 in order to detect all chargebacks on the spot and to handle them in the most professional way.
I use the app to help me fight off all these liars and cheats trying to get something for free all the time !!! The assistance I am receiving is the BALM !!!! Very helpful , Friendly and just a god send for a new shop owner just trying to get by !!! THANK U guys !!! YOU ROCK !!!!!
I’m a new customer to this app . I had some questions & they reached out immediately to schedule a zoom call to answer all my questions. 5/5 this company is very hands on , can’t wait to start winning these chargebacks .
Thank you for your feedback!
We don't wish anyone to get chargebacks, but once they appear - we're here to fully handle them on behalf of you and answer all your queries.
Highly recommend this application!! I’ve tried similar chargeback services, but they struggled for months on the initial set up to ultimately fail. The set up for this app was simple, and the service is awesome. Can’t recommend this app enough.
Great Idea. Very nice people to work with. I highly recommend this app, they will file your responses on-time and also professionally.
Thank you so much for your review! We are so happy that you feel right to recommend our app for more merchants. We are doing our best to provide the best on-time solution for your business while keeping the human factor at first place.
Very helpful team. The process saves a lot of time for business owners. Recommended installing to protect your business from fraudulent chargebacks.
Thanks so much for your review!
Along with our amazing developed app, our human team is doing the best to assist you with any query, while understanding the importance of your time when it comes to dealing with chargebacks.
Great customer service! solves problems right away and their support staff replies quickly. Highly recommend
Thanks so much for your feedback!
In addition to winning chargebacks and saving merchants' money, we're dedicated to save a lot of time and headaches that come along with disputes.
Finally an app that automates chargebacks; saves up so much stress, time and energy; they are very professional and provide a very comprehensive evidence file to fight the chargeback and have the best chances of winning it. 5/5
Thanks for your kind words!
Our #1 goal is to allow you to focus on the growth and innovation of your business, and at the same time recovering your lost money from chargebacks with the highest success-rate and most professional way.
Great app! I highly recommend using them, if you are looking for a company who is specialized in fighting chargeback. Boaz was the agent who assisted us along the way and he was very infrequently.
I have the app on my shopify store. It makes me feel safe knowing that Boaz and Yuval are always ready to chat to me and help me with any chargebacks or fraudulent transactions on my website. They are just a quick video call away. Online fraud is hard to deal with, so it is great knowing that these guys are keeping an eye on my online store and are there ready to help when needed. They are part of the team I have helping me with my business. Great chatting to you both today! Jan (Thea With Love)
You are welcome Jan!
Chargeflow fights against all types of disputes, including fraudulent ones. We will always do our best to recover your lost money due to any unfair chargebacks, and set our clients' success at the highest standards possible.