Reviews (224)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this platform for its user-friendly interface and efficient automation in managing chargebacks, significantly reducing the time needed to handle disputes. Many report an improved success rate in disputed chargebacks due to the detailed responses generated. The customer support team, including members like Joyce, Boaz, and Mariane, is frequently praised for their responsiveness and expertise. Additionally, the platform offers comprehensive analytics that provide insights into chargeback trends and is noted for its cost-effectiveness and professional service.
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Amazing customer support always availiable, reasonable fee taken by them. Pretty good at winning cases aswell better to have them on your store then not and a super clean layout of the app
Hey Brenden,
Thanks for your great feedback!
Our business model is definitely affordable for everyone as it's success-based and puts you and us on the same boat:)
We're available for any need with our 24/7 live support.
My niche has high chargeback rate so installing this app has literally saved my business. Boaz has been extremely helpful in sorting everything out for us. This is the app to use if you need to stop your chargebacks from shutting down your store.
I discovered Chargeflow after receiving a couple of chargebacks, and after a Google search, I was able to find Chargeflow and it's literally a lifesaver for any small businesses! They speak to you directly and help you receive your funds back. As a new brand that began last year, receiving chargebacks is so frustrating that Chargeflow now takes care of everything for you!
I am so happy to have downloaded Chargeflow. I had a chargeback that I lost last year because I handled it on my own although the customer was in the wrong as they still have my product and the was rewarded their money back. Fast forward to today, I've gotten a second chargeback which I now feel comfortable that Chargeflow has my back.
Thank you for your review! We are so happy that you feel more comfortable using Chargeflow.
WOW!! JUST GET THIS!! I was leary ..but it relieved me of fake hustler customers !! Chargeflow.. I was stressed out with the few fraudulent chargebacks customers were doing, since I see my customers face to face and it is a custom measured business, . and my contact guy Boaz is on point !! With Chargeflow, I now can concentrate on other areas of success with my business . Thank you Chargeflow.
Thank you so much!
We are definitely aware of the headache and frustration handling chargebacks may cause merchants. You never know where the next chargeback will arrive from, but fortunately our AI, along with our experts, won't miss it.
I got my very first chargeback and they helped me tremendously..very professional and informative..customer service is great…I definitely recommend this company.
Thank you so much for your great review! We're happy to have you as a customer.
I just started using this app. It's too early to evaluate the service. However as of now it is okay. There is a technical issue with this app, I have only one open dispute but it's showing, twice in the dashboard. I have reported it. Hope it will be fixed soon.
The customer service is very responsive. The app developer Boaz is very nice person. He initiated a virtual introductory meeting with me which is really appreciated.
Thank you so much for your feedback. Actually, our team have completed the sync with your account and the issue you reported have been resolved already. Boaz, your Customer Success manager will be in touch with you shortly to guide you through your current dispute situation. Once again, thank you for putting your trust in Chargeflow.
Ariel
I'm extremely impressed with Chargeflow. User Interface is very simple, and Boaz is always readily available to help when I have questions. Chargeflow has allowed me to focus on scaling my business while taking care of the entire chargeback process on many disputes.
Thanks, I really appreciate your feedback:)
It's truly amazing to see the impact on business growth, when your chargebacks are fully handled with experienced people and tehnology.
Thanks again!
Very friendly support and easy to integrate Would def recommend them if you don't want to deal with the hassle of chargebacks
Thank you so much for your great review!
Chargebacks consume a lot of time and energy if dealing with them manually.
We're here to prevent you ,as a merchant, from wasting your resources on this chore, and focus on scaling your business, while allowing us to recover your lost money on your behalf.
Beautiful experience, lovely onboarding and very friendly UX. Shout out to Boaz for his amazing assistance!
Thanks so much for your kind words, I appreciate it!
Supporting our clients is a top priority, along with providing a friendly UX to our superb technology.