Reviews (232)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its effective automation of the chargeback management process, which significantly increases the success rate in winning disputes. It features a user-friendly interface and a comprehensive dashboard for easy navigation and real-time tracking. Merchants also appreciate the detailed analytics provided, helping them understand the causes of chargebacks better. Additionally, the customer support is praised for being responsive and knowledgeable, with specific commendations for team members like Joyce, Boaz, and Mariane.
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I used this app because recently I have been getting a lot of chargebacks. The team was able to assist me for sure. The are willing to help & have great service!
Thank you so much!
Our mission is to be of absolute assistance in fighting those chargebacks for merchants from A to Z.
Awesome customer service, they help you gather the necessary information for the best chance possible to win your case, they have been able to answer any questions around chargebacks i've had...they've also gave me tips on handling the chargeback directly with the customer and tips on how to stay in front of chargebacks....10 out of 10 recommend
Thanks for you worm words!
Tens of thousand of submitted evidence had built our expertise in the entire chargeback field, in order try the best to avoid them, but to be prepared to handle them once they occur.
We're always here with our human live service, anytime:)
Researched and interviewed many different chargeback services, and found that many of them are lacking the core features that Chargeflow has integrated into their app. They automate the data pulling, build out and submit each chargeback, and even have dedicated support agents managing all this for you, I really couldn't believe it until using them for over 4 months now. The amazing part is, they only charge you based on winning the chargeback, so they are aligned to do the best job possible. The team is friendly and amazing to work with also! Highly recommend.
Thank you so much for your great review!
Being past-merchants ourselves, we understand this underbelly part of businesses, and thus do the best to provide the finest service we can.
Chargeflow has been helpful in fighting our disputes, and winning us cases which are time-consuming and complex. The team are helpful and polite and always available to answer any queries.
Thanks for you kind words!
We do our best to leverage our expertise and experience for saving you precious time and money.
Easy dashboard, amazing customer support. It simplified our work in terms of replying manually to each chargeback.
Thanks for your feedback!
You, as a business man, have so many chores you need to focus on. Now, responding to chargebacks will not be on your list.
Chargeflow has helped us recover funds after so many failed attempts at proving our case with no wins. We finally have 6 wins and counting! Thank you to Mariane for all your assistance when dealing with chargebacks.
Thanks for your awesome feedback!
Indeed, in our online world we live in, we tend to forget we need the human communication & support.
We do our best to provide both the finest technology and and the best live-support to our clients:)
I've been selling online for almost 20 years; I've had my share of heartache being targeted by scammers. Chargeflow just won a HUGE chargeback for me. The scammer groomed me by following through perfectly will 2 smaller sales, then went for a $1100 sale, WOW! (that was a first). I must say, I think this is the very first chargeback at that level I have ever won. They fought a few other chargebacks for me that I lost, but that was my mistake of not seeing some problems (no charge for them to fight them, they only charge a percentage if I win)--I didn't catch the key things that set me up for the loss on those. But this big one, I did more correctly, and they won. And what's wonderful? I did NOTHING! no filling out forms, no grappling with faxes, etc.--chargeback came in, they did everything immediately. Lastly, they are always available within one minute to chat if I ever have questions. VERY professional people. Use them! Save yourself TONS of time and headaches.
It's great serving grateful clients like you:)
We put A LOT of efforts into developing our AI app so it would become a completely hands-off solution for busy merchants like yourself. With the machine learning and expertise of our analysts we manage to increase the win-rate significantly and save you the precious time you should spend on growing your business.
Thank you so much for your kind words!
This app is a must for any store. It's the ultimate way to gain back revenue that otherwise will be lost! save your time and get it... oh and the support is top notch! thank you Chargeflow team!
Great customer service.. You just do no need to worry about charge back. They will fully take care of it on time. I will highly recommend this.
We appreciate your great review, thanks!
Now that we're fully handling your disputes, you will find extra time to invest in growing your business without worrying about your lost money from chargebacks:)
Very convenient to use and will save me a lot of time and money. Will be using for a long time. Thanks to the team for explaining how it works so well!
Thank you for your kind words!
We are always happy to serve you as clients and get to know you in person in order to brighten the way we can help recovering your lost money from chargebacks.