Overall rating
4.7
Counts per rating level
  • 96% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for managing chargebacks due to its user-friendly interface and efficient automation. Many have seen an increase in their chargeback win rate and appreciate the time saved and funds recovered. The customer service, particularly from staff members like Boaz and Mariane, is frequently praised for exceptional support. This app is considered essential for e-commerce businesses dealing with fraudulent clients.

December 30, 2021

It was a little difficult to set up but once it's all setup it's a very nice/easy setup to have. The team has gone above and beyond to find solutions for my chargebacks. Very responsive and helpful, even go out of their way to text you. Thank you!

Hills And Horizons
United States
About 2 months using the app
November 1, 2022

love the app i would recommend it to everyone and their customer service is great they helpped me set up my store great job

rrebecasglamboutique
United States
About 1 month using the app
Chargeflow, Inc. replied November 9, 2022

Thank you for this great review Rebecca!
Any assistance you need - technical or support - we immediately face and do our best to help out.

September 5, 2022

Very informative and helpful, easy to work with and actually cares about provided assistance to cases!

Ten19ClothingCo
United States
About 1 month using the app
Chargeflow, Inc. replied September 5, 2022

Thank you for your wonderful review!
Our entire model is based on caring about our clients' resources, making it as simple and worthy as it can get.

March 12, 2023

Fantastic service and highly recommend this to any retailer out there to stop fraud charge backs and save profits

Entertainment Warehouse UK
United Kingdom
About 1 month using the app
Chargeflow, Inc. replied March 20, 2023

Thanks for your great feedback!

Any type of chargebacks can be automatically handled with the best professional tools exist, in order for you, as a retailer, to spend your time & money on growing your business instead of fighting disputes.

December 20, 2022

Very informative and helpful, easy to work with and they recently also won a chargeback for me which is great! Definitely recommend this app to all store owners.

Luxora London
United Kingdom
About 1 month using the app
Chargeflow, Inc. replied December 26, 2022

Thanks so much for your great feedback!

Winning chargebacks is easier than ever, after handling hundreds of thousands of cases for our clients.
We're glad we could help you recover your lost money:)

March 13, 2023

All in one chargeback management, very helpful for our business with a very good win rate of disputes made against our business.

Highly recommend installing this app.

FiraLos
United Kingdom
About 1 month using the app
Chargeflow, Inc. replied March 20, 2023

I appreciate your great feedback!

Thanks for trusting us with handling multiple stores of yours:)
We will keep on doing our best to achieve high win-rate and make sure no money is left on the table.

June 22, 2022

The app is proffesionally made and support is great. Yet havent tested its full potential but Im happy I got it so far

Norskrehab
Sweden
About 1 month using the app
Chargeflow, Inc. replied July 19, 2022

Thanks for the frank words!
Along with our automated system, we provide the expertise that allow us to personally match the submitted evidence to your business.

August 18, 2022

Charge flow takes care of everything! It leaves more time for us to focus on the customers and making improvements to our business. Many chargebacks can also be result of fraud so to know we don't have to spend time worrying about all of that is a big relief! I am always able to speak with support through chat and its very quick and always always so helpful! So far I'm really glad we decided to work with chargeflow

Gloves.com
United States
28 days using the app
Chargeflow, Inc. replied September 19, 2022

Thanks for the great review, we appreciate it!
Aside from helping you recovering your lost money from chargebacks, we invest time and thought to make our services seamless and time-consuming for you as a merchant.

November 22, 2022

Good service!! There went above a beyond with helping me they made me feel like i mattered great service.

odverto
United States
28 days using the app
Chargeflow, Inc. replied November 28, 2022

Hey there! Thank you so much for your great review!
We wish you the best of luck with your new business!

- Boaz

April 17, 2023

The best app to secure your assets! highly recommended!! Amazing costumer service, easy to install, great communication, knowledgeable team!

My Balance
United States
25 days using the app
Chargeflow, Inc. replied April 19, 2023

Thanks for your warm words!

You will always find or live support to assist you with any need or query.
Our automated solution will continue to work incessantly, allowing you to grow your business without worrying about chargebacks any more!