Reviews (232)

Overall rating
4.8
Counts per rating level
  • 95% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective automation of the chargeback management process, which significantly increases the success rate in winning disputes. It features a user-friendly interface and a comprehensive dashboard for easy navigation and real-time tracking. Merchants also appreciate the detailed analytics provided, helping them understand the causes of chargebacks better. Additionally, the customer support is praised for being responsive and knowledgeable, with specific commendations for team members like Joyce, Boaz, and Mariane.

January 14, 2022

They handle all my chargeback very professionally and I don't have anything to worry now. Thank you

Luver Paris
United States
7 months using the app
Chargeflow, Inc. replied January 23, 2022

Thank you for your great review 🙏 We're always here to help, 24/7 🙂

August 21, 2023

Game-changer for business that need to save time on dispute management.
recommend this service for anyone that have hard time handling it yourself

GameGrid Official
Lithuania
6 months using the app
Chargeflow, Inc. replied November 9, 2023

Hey, thanks for your great feedback:)

Indeed, chargebacks can be very frustrating, as the majority of them are coming from fraudsters unfortunately.

The best way to fight back is to spend the minimum amount of time & money in order to win and recover your lost money, and simultaneously allowing you to focus on growing your business without worrying about disputes.

January 16, 2023

Love the Chargeflow app. Has saved us hours of time manually compiling and submitting chargeback responses. Highly recommend

Aikido Steel
Canada
6 months using the app
Chargeflow, Inc. replied February 6, 2023

Thank you for your honest review!

Indeed, we aim to save your precious time by using our superb AI technology and extensive professional experience.

Thanks again:)

August 18, 2022

Great App and great people! It saves me a lot of time to outsource handling Chargebacks to Chargeflow.

Med-Watch™
United States
6 months using the app
Chargeflow, Inc. replied August 23, 2022

Thank you for the kind review, I am glad you are happy with Chargeflow!

January 22, 2023

great solution for dispute management on paypal, klarna or stripe. Can highly recommend this app. 10/10

curly.
United Kingdom
6 months using the app
Chargeflow, Inc. replied February 7, 2023

Thank you for your great feedback!

In order to make the chargeback mitigation seamless and comprehensive, we integrate with almost any payment processor out there.

Thanks again!

September 29, 2022

Interesting, it is very helpful and after few days we just made a call to discuss further. Very well recommended!

Gods of Zushin
Malta
6 months using the app
Chargeflow, Inc. replied October 2, 2022

Thank you very much!
We prioritize the relationship with our clients, at any time, along with doing what we're best in - handling chargebacks at a top-level way.

Edited February 24, 2023

The app is very helpful if you have multiple stores and need to track every case. It allows you to leave notes which was always a downpart of PayPal/Klarna when more than one person is working in there.

The App is still having some issues at time but when contacting their support via the chat funktion it gets resolved very fast. I am sure in future this app will be perfect and it will take less time to solve the cases, and to keep track of appealable cases.

Thanks for your hard work!

Hundeliebling
Hong Kong SAR
6 months using the app
February 24, 2023

The app is very helpful if you have multiple stores and need to track every case. It allows you to leave notes which was always a downpart of PayPal/Klarna when more than one person is working in there.

It is is still having some issues at time but when contacting their support via the chat funktion it gets resolved very fast. I am sure in future this app will be perfect and it will take less time to solve the cases, and to keep track of appealable cases.

Thanks for your hard work!

Wahre Katzenliebe
Hong Kong SAR
6 months using the app
Chargeflow, Inc. replied March 20, 2023

Thanks for your honest feedback!

From the beginning, it was important to us to provide superb human-service along with our advanced technology, so all queries and needs can be addressed and solved quickly and efficiently.

It's great to have you as our client:)

November 14, 2023

Best hands-off solution for fighting chargebacks. Chargeflow will handle all chargebacks/claims for me, without my help or the help of an employee. So far, their responses to my chargebacks has been amazing which resulted in a lot of chargebacks won.

KlarSonne
Netherlands
6 months using the app
November 30, 2022

We've been using Chargeflow for about 6 months now, and the amount of time and money they have saved us is unreal. Their support team are professional, timely and always open for a chat if you encounter any issues. Can't thank you guys enough! Love from UK :)

Cablenova
United Kingdom
6 months using the app
Chargeflow, Inc. replied December 26, 2022

Thank you so much, I appreciate your kind words:)
The combination of technology and human-service is prioritized by us, so I'm glad to hear it is noticeable by you as well!