Reviews (232)

Overall rating
4.8
Counts per rating level
  • 95% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective automation of the chargeback management process, which significantly increases the success rate in winning disputes. It features a user-friendly interface and a comprehensive dashboard for easy navigation and real-time tracking. Merchants also appreciate the detailed analytics provided, helping them understand the causes of chargebacks better. Additionally, the customer support is praised for being responsive and knowledgeable, with specific commendations for team members like Joyce, Boaz, and Mariane.

Edited November 29, 2021

About time someone made an app for this.
Chargeflow is great and is a basic app any store should have, unless you want to spend hours responding to chargebacks manually... Had a couple of minor technical issues, but they were quick to solve, overall great experience, good job.

Coravana
United States
4 months using the app
Chargeflow, Inc. replied November 30, 2021

Hey Coravana, Thank you so much for the review! We're really happy you are using and benefiting from Chargeflow.
-Team Chargeflow

January 6, 2022

Great App, best thing if you wanna recovery your money from chargebacks and paypal disputes. This guys know what they are doing.

Rebelger.com
Spain
3 months using the app
Chargeflow, Inc. replied January 23, 2022

Thank you for your great review, Rebelger team 🙏 As always, we're here to help, 24/7.

May 7, 2023

Review: Chargeflow Dispute Chargebacks is a game-changer for online businesses on Shopify. This app offers an intuitive and efficient solution to manage and resolve chargeback disputes with minimal effort. The interface is user-friendly, making it easy to navigate and understand, even for those new to the world of chargebacks.

Chargeflow's automation saves time and money, allowing you to focus on growing your business while it handles the tedious aspects of dispute management. The app's success rate in resolving disputes is impressive, offering peace of mind knowing that the chances of winning chargeback cases are high.

In summary, Chargeflow Dispute Chargebacks is a must-have for any Shopify store owner looking to streamline their chargeback dispute process and protect their revenue. Highly recommended!

Ombrello
Australia
3 months using the app
Chargeflow, Inc. replied August 28, 2023

Your great feedback is much appreciated, thanks so much!

In addition to protecting your profit by recovering your lost money from chargebacks, we can now help any business to prevent chargebacks from happening in the first place as well.

Thanks again!

March 10, 2022

I used this app for a chargeback it's an awesome app to use and their customer service is a plus!!!!

BethLuxe
United States
3 months using the app
Chargeflow, Inc. replied March 15, 2022

Thank you very much for providing that feedback! We don't take this for granted to have you within our Shopify merchants customers base and earn you as our merchant. We're always at your disposal to serve you.

April 25, 2023

This is a great app. I was impressed before I even downloaded in the Shopify store because of the initial chat with questions and answers. I also felt good about the live chat To sum it up TOP OF THE LINE

Tucks Information And Health Products
United States
3 months using the app
Chargeflow, Inc. replied May 15, 2023

Thanks for your great feedback!

We will always support merchants who suffer from chargebacks - this is are mission:)

February 10, 2023

The support service is so kind and professional.
They reply fast and personally, no bots.
Maria was so great with me that I will use this app always.

KieroYa
United States
3 months using the app
Chargeflow, Inc. replied March 20, 2023

Hey - thanks for your great feedback!

It's feels great to provide human-service along with a wonderful technical solution:)

August 22, 2023

I recently had the opportunity to utilize chargeflow for my store, and it has been a game-changer. As a store owner, dealing with chargebacks can be a tiresome and stressful task. Chargeflow simplifies this complex process, ensuring that I can focus more on my core business and less on the aftermath of transactions. The user-friendly interface, coupled with its efficient automation, made a noticeable difference in how we manage disputes. I was particularly impressed with the support I received, especially from Boaz, who was an amazing person to work with. His expertise and prompt responses contributed significantly to our positive experience. I highly recommend Chargeflow to any store owner looking to streamline their chargeback process.

ShopAvello
United States
3 months using the app
Chargeflow, Inc. replied November 9, 2023

Thanks so much for your great review!

We emphasize the development and professionalism of our customer service, as much as we do for our products, in order to ensure the finest utility of our app.

July 18, 2022

Great service, Great app that saved plenty chargeback for us. Will save you money. I wish I would of found this earlier. Thank you!

Pip-pop
Sweden
3 months using the app
Chargeflow, Inc. replied August 1, 2022

Thanks for sharing your experience!
We are here to recover your lost money by fully handling your chargebacks, in order to allow you to maintain these precious resources: time, money and energy.

February 27, 2023

Highly recommend! Great customer service, and very successful with chargebacks.

FIXATION
United States
2 months using the app
Chargeflow, Inc. replied March 20, 2023

Thank for your great feedback!

I'm happy you can be calm about any coming chargeback, now that you have experienced the past ones being fully handled and won:)

June 7, 2022

Very professional company! Very thorough submission of data and info to the banks to help and protect my company. Impressed so far; looking forward to a long partnership with Chargeflow

Tenacious Toys®
United States
2 months using the app
Chargeflow, Inc. replied August 23, 2022

Thanks you for your kind words!
We are definitely here for the long-run, tailoring our services to your growing business and increasing the win-rate consistently.