Reviews (232)

Overall rating
4.8
Counts per rating level
  • 95% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective automation of the chargeback management process, which significantly increases the success rate in winning disputes. It features a user-friendly interface and a comprehensive dashboard for easy navigation and real-time tracking. Merchants also appreciate the detailed analytics provided, helping them understand the causes of chargebacks better. Additionally, the customer support is praised for being responsive and knowledgeable, with specific commendations for team members like Joyce, Boaz, and Mariane.

November 23, 2022

Gentle man very informative about charge backs looking forward to implementing charge flow with my store

2 Nique's Creation
United States
5 months using the app
Chargeflow, Inc. replied November 29, 2022

Thanks so much for your feedback!

Our efforts are focused on making our app simple and friendly-user, however we will always be ready and willing to meet you, as a client, in person and assist with any aspect that arises.

September 1, 2023

I had a few questions about our account, and support, Queen in particular was efficeint and very helpful with what i needed. Highly recommend Chargeflow!

SoftwareCW
United States
5 months using the app
Chargeflow, Inc. replied November 9, 2023

Thanks so much for your great review!

We emphasize the development and professionalism of our customer service, as much as we do for our products, in order to ensure the finest utility of our app.

November 2, 2023

Great company, Boaz is very flexible with the calls and helped me out quickly. thanks!

ValleyViolet.com
Netherlands
5 months using the app
Chargeflow, Inc. replied November 12, 2023

Hey, thanks for your feedback!

We're always to support you, 24/7, feel free to reach out any time!

September 1, 2022

I have a fantastic experience working with the Chargeflow program. The app. is easy to work with and has helped save our company thousands of dollars in charge backs. It has also save us hundreds of man hours gathering the correct information to dispute the case. The Chargeflow team has been very easy & helpful to work with. Jim

TheCobblers
United States
5 months using the app
Chargeflow, Inc. replied September 6, 2022

We appreciate your great feedback Jim!
Our numbers show significant increase in our merchants' ROI due to the full coverage we provide for all of their chargebacks.

September 26, 2023

Chargeflow has been an absolute joy to work with. Highly recommend.

PhysioTru
United States
5 months using the app
Chargeflow, Inc. replied November 9, 2023

Thanks a lot!

Handling disputes is a real annoying chore, I'm glad you can now keep growing your business while we cover your back from chargebacks.

August 1, 2023

The chargeflow team is quite professional and knows well how to face chargebacks and defend them. Customer support also is online 24/7 and responds very quickly. I enjoyed working with them a lot. Hope I have found them sooner. Highly recommended.

Harmony Gallery
United Kingdom
5 months using the app
Chargeflow, Inc. replied November 9, 2023

Hey - thanks for your great feedback!

It's feels great to provide human-service along with a wonderful technical solution:)

September 8, 2022

Great customer service and solution. Communication is top notch. The dashboard is very clear. Happy to be working with Chargeflow to handle our chargebacks!

Wellbots
United States
4 months using the app
Chargeflow, Inc. replied October 6, 2022

We appreciate you warm words!
Handling chargebacks on your own, along with the rest of your business chores, can be very complexed and messy. We are here to prevent the frustration that might arise with doing so, and to save you a lot of time and money.

April 5, 2023

Fantastic app for to manage customer disputes. very responsive and professional thank you I recommend!

Horaclek
Spain
4 months using the app
Chargeflow, Inc. replied April 18, 2023

Thank you so much!

Along with our superb technology, we are dedicated to provide the best customer service to you, as our client.

October 3, 2023

Chargeflow is a game-changer for managing chargebacks! I've just started using it, and I'm already impressed by how easy it is to navigate. Looking forward to exploring more of its features.

true-deals-club
United States
4 months using the app
Chargeflow, Inc. replied October 23, 2023

I appreciate your feedback, thanks:)

We work hard to allow a seamless and easy usage of our app, so you can focus on growing your business with no worries about chargeback handling.

January 9, 2023

Excellent service and communication. Got an installation help with Goaz. Super Easy, super professional. Let's see now how the app works ! Best,

CLUB VIP France
France
4 months using the app
Chargeflow, Inc. replied February 6, 2023

Thanks for your warm words!

We are here to support you along the way, whenever you need.
Now, we focus on doing what we're best at - winning chargebacks on your behalf, in order for you to have the time & money to focus on growing your business.