Reviews (232)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its effective automation of the chargeback management process, which significantly increases the success rate in winning disputes. It features a user-friendly interface and a comprehensive dashboard for easy navigation and real-time tracking. Merchants also appreciate the detailed analytics provided, helping them understand the causes of chargebacks better. Additionally, the customer support is praised for being responsive and knowledgeable, with specific commendations for team members like Joyce, Boaz, and Mariane.
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I started using this app so far so good . Customer service are quick to respond to inquiry I have a chargeback pending hope I will be able to recover it. Their customer support are fantastic I would recommend this app to anyone.
Chargeflow has been a game changer in terms of time saving and also recovering funds due to fraudulent disputes. Their team is professional and highly responsive, I've only received stellar support for them. Highly recommended.
Thanks for your kind words:)
All types of disputes can be professionally handled automatically with our technology.
We will do our best to continue provide stellar human-service as well, for any need.
Mariane w/ 10/10 customer service, questionable customers were visiting My Store, and they assisted me by helping me figure out if they were trustworthy or not.
Thanks for your awesome feedback!
Indeed, in our online world we live in, we tend to forget we need the human communication & support.
We do our best to provide both the finest technology and and the best live-support to our clients:)
Chargeflow is a must for anyone looking to offload low-value administrative tasks in order to free up time for activities that truly grow your business!
Thank you very much for your feedback, we really appreciate your honesty.
If you want chargebacks done automatically this is it. I used it on ALL of my stores doing 6 figures on each and this is literally. THE solution. Shoutout BOAZ, thanks ChargeFlow! <3
I appreciate you kind feedback - thank you!
Our goal is to allow our clients to focus on growing their business and not worry about chargebacks at all.
After submitting tens of thousands of responses on behalf of our clients, you can be positive that our Ai technology and our experts can surely save you plenty of time & money:)
I just install the app easy through Shopify and the support team are really nice but before i use the service, the Shopify or Chargeflow team ask me to confirm the following condition. Dose anyone here has experience with this?
Your next bill
You will be charged for this app once you start using it. These charges appear on your monthly bill and marginal bills.
Calculated based on usage of this app (max $250.00 USD per 30 days).
Thx for help
Today 09.01.23 my support manager confirmed ( No monthly/minimum fees whatsoever, we charge only when we win).
All good and thx for fast & good service
you're very welcome!
Our pricing is success-based, putting us on the same boat with you, doing our best to win as many chargebacks as possible.
Thank you for your review!
Support will very quick and comprehensive when It came to answer questions that I was having.
Thanks so much for your great review!
We emphasize the development and professionalism of our customer service, as much as we do for our products, in order to ensure the finest utility of our app.
Chargeflow is a helpful, unique app for my Shopify stores' customer chargebacks. Their customer support team responds quickly and the app features are well-designed. I look forward to using this app for many years to come, as it saves me a bunch of time. Thank you!
We appreciate your honest feedback - thank you!
As much as we can wish you won't get any chargebacks, it's only natural they will come, but now you know we have your back:)
Great communication and autonomous team, so far experience has been above our expectations and look forward to improving our chargeback challenge success rate
I appreciate you kind feedback - thank you!
Our goal is to allow our clients to focus on growing their business and not worry about chargebacks at all.
After submitting tens of thousands of responses on behalf of our clients, you can be positive that our Ai technology and our experts can surely save you plenty of time & money:)
It was a little difficult to set up but once it's all setup it's a very nice/easy setup to have. The team has gone above and beyond to find solutions for my chargebacks. Very responsive and helpful, even go out of their way to text you. Thank you!