Reviews (232)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its effective automation of the chargeback management process, which significantly increases the success rate in winning disputes. It features a user-friendly interface and a comprehensive dashboard for easy navigation and real-time tracking. Merchants also appreciate the detailed analytics provided, helping them understand the causes of chargebacks better. Additionally, the customer support is praised for being responsive and knowledgeable, with specific commendations for team members like Joyce, Boaz, and Mariane.
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Their customer support is amazing. They help you really well. One of the customer support agents Maria did a fabulous job in helping me out and explaining how this works. Thank you so much Maria! I love chargeflow's support team. Their response time is really quick.
Love this app. Saved us so many times and customer service is super responsive.
The team is fantastic and super kind. Knowledgeable and makes time for us to understand our business and take care of us as a small business.
The price is very reasonable and Chargeflow understand our priorities and work with us fantastically to stop fraud and false chargebacks.
Highly recommend the team here. Thankyou for all you do for us.
They really work hard to solve your chargebacks!
Happy with assistance received in resolving an issue I had
I'm currently dealing with chargeback problems, and Chargeflow has been a huge help. The onboarding with Juda was really reassuring, and the team is actively supporting me through this process. Highly recommend for anyone needing reliable assistance!
The customer support is amazing. Detailed explanations, willingness to help. Thank you so much! Maria is the best!
Mariane was awesome with my request to ensure that I had everything set up properly for Chargeflow to work on my behalf. Looking for to having this app help me on the backend with my business.
I have spoken to Chargeflow Chat Support Agent, Cassandra. She did a good job explaining to me all my queries and allaying my fear and concerns about accessing to personal datas in my store. This Chargeflow is introduced by a Youtuber, which I have trust in his recommendation. At least, after today's conversation with Cassandra, I have a better understanding of how their system works.
Also, thanks to Mariane from Chargeflow, who has also assisted in clarifying some queries of mine.
Chargeflow is truly a game-changer! I have been using it for a while now, and the experience has been nothing short of excellent. The platform is incredibly effortless to use, making it a breeze to manage and resolve disputes. Not only that, but I have also noticed a significant increase in winning disputes since using Chargeflow. I would highly recommend it to anyone looking for an effective and efficient solution for handling chargebacks. 5 stars all the way!