Overall rating
4.7
Counts per rating level
  • 97% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for managing chargebacks efficiently and effectively. It's praised for its exceptional customer service, user-friendly interface, and automation of chargeback processes. The app handles disputes from multiple payment platforms and provides detailed insights into dispute types. Merchants appreciate its ability to increase chargeback win rates, provide evidence for disputes, and prevent chargebacks from initiating, saving them time and money.

February 5, 2024

My first dispute won! I was surprised. I never won a chargeback before. Great App and service! I recommend to all the website for better protection.

NT Electronics LLC
United States
3 months using the app
April 15, 2024

Very good, they are very helpful with my store, thanks to Mariane for the amazing customer support she has given me. I recommend

Maravillas de la Tierra
United States
3 days using the app
January 31, 2024

I required some help and advice today, which I found very helpful.

Clownfish Games
United Kingdom
4 months using the app
February 14, 2024

Enjoy how well experienced you are and that we can get assistance with chargeback responses in a timely manner.

Thank you for everything you do!

DOT Compliance Services LLC
United States
2 days using the app
December 24, 2023

So far, Chargeflow has made handling payment disputes very easy. It's intuitive, user-friendly, and almost completely automated. Would definitely recommend if you're looking for an app to handle your chargebacks.

BlueRidge Co.
United States
17 days using the app
November 9, 2023

You need this app...no question about it. Even if you don't experience Chargebacks often, this will save you tons of time and money on an automated basis.

For our brand, we use both Stripe and Shopify payments. Chargeflow has won us back 5-figures in disputes (automatically) and also helps me keep track of the type of disputes coming in.

This app allows us to not only automate chargebacks but know exactly what type of chargebacks are happening so we can proactively improve the overall business.

douxds
United States
About 1 year using the app
April 16, 2024

Great customer service, replied straight away and helped with my issue.

Avoro Design
United Kingdom
About 1 hour using the app
November 26, 2023

My chargeback win rate has increased drastically. I didn't realize what was involved in a proper submission to fight these disputes. They submit documents 15 to 20 pages long. Would recommend. No cost to user as its paid from disputes won.

Totality Medispa and Skincare
United States
3 months using the app
November 9, 2023

Absolutely amazing customer service. Insanely quick yet concise responses from the CS team, especially Mariane. The UI is extremely easy to navigate and is super clean and organized. Implemented the app and they immediately got to work on submitting chargebacks! Great thing they have going here. Can't wait to try the new feature, Chargeback Alert. Highly recommend Chargeflow!

thepublicityhive
United States
3 months using the app
November 14, 2023

Best hands-off solution for fighting chargebacks. Chargeflow will handle all chargebacks/claims for me, without my help or the help of an employee. So far, their responses to my chargebacks has been amazing which resulted in a lot of chargebacks won.

KlarSonne
Netherlands
6 months using the app