Reviews (65)

Overall rating
4.9
Counts per rating level
  • 94% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 5% of ratings are 1 stars
Edited December 12, 2023

I was shocked to see how well this app performs with such scant information. The setup was straightforward although they'd be wise to apply the selected color to various chat icon styles like Helpscout, etc. All in all it's a great tool to move away from the old FAQ/ help center model.

Vidlogix
United States
11 days using the app
heicarbook replied December 2, 2023

Thank you so much man! We are glad that we helps!

May 30, 2023

this app is a must-have app for any Shopify store owner. Since installing it, I have seen a significant reduction in customer inquiries, as the bot is able to quickly and accurately answer any questions. It has been a real time-saver and has allowed me to focus on other areas of my business.

Amotopart
Hong Kong SAR
26 minutes using the app
heicarbook replied May 30, 2023

Thank you soooooo much!!!!
Hope we can help your business everyday!!!

May 10, 2023

I was skeptical about using a chatbot for my customer service needs, but this app has exceeded my expectations. It is easy to install and has seamlessly integrated with my store. Customers love the convenience of being able to chat with the bot and get their questions answered in real-time. I highly recommend this app to anyone looking to improve their customer service.

weedo3d
China
5 minutes using the app
June 21, 2023

I was drowning in customer messages, most just quick questions. I needed to automate responses to regain my time and sanity. This app delivered.A customer recently asked about shipping rates, the bot provided details immediately. "Thanks, that's all I needed!" they replied. Before, that exchange would've taken 15 minutes of back-and-forth. Now the AI handles all such brief queries - over 100 daily. No more wasted hours on unimportant messages.

Vegega_UK
Hong Kong SAR
4 minutes using the app
May 25, 2023

Unfortunately, could not get passed setup. Program could never finish loading its Basic Setup Menu and Membership Menu for setting up. Also the few changes that I was able to make with the other menus that it has, they did not save my modifications. They need to debug their setup program. Also it would be good to see how the chatbot works before installing to your main theme.

Veinte 07
Mexico
26 minutes using the app
heicarbook replied May 25, 2023

It's a bug and we've fix it,go ahead and try again,you will be pleased!