Reviews (322)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for enhancing customer interaction through its integration with chat services like WhatsApp and Facebook Messenger. They value its intuitive interface, easy setup, and features such as chat buttons and contact forms that facilitate communication across multiple platforms. The app also offers real-time reporting to help refine marketing strategies and improve user experiences. Performance is noted as reliable, and the customer support team is praised for their responsiveness and helpfulness, ensuring 24/7 assistance.
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It does what it states, helps my customers to reach out very easily. Their support team is very helpful and fast. Thanks
Marvin was very helpful, and prompt in responding to my query regarding adding a widget. The issue was resolved quickly after being escalated to the developer helping out. Thank you
An exellent app, amazingly easy to set up and great support. Customers live live chat and you can keep communicating after they have left your site.
I wanted to use Chaty to have more interface with my customers. After trying to install it (unable to due to my computer settings), I contacted Chaty directly. Gal quickly contacted me back and set it up for me momentarily. That’s some amazing service! I am using Instagram, Facebook messenger, SMS, and email as my channels. Chaty installed these with ease, it’s up and running like dream, I’m a happy customer!!!
Very efficient and friendly app. During the installation, I turned to support who answered my questions very patiently. I am satisfied!
Perfect for my needs, very easy to use, versatile, fast support , the real deal, customizable, just very good .
I had some issues during installation but I will say that the customer support team was on top of it all! From Katrina to the Developer, they made sure my installation was a success. As a small business owner, I understand things don't always go as planned in the beginning stages. But, it is how you recover and correct the issues that sticks out to me. I want to thank the Customer Success Team and wish you the best with your app.
Love this app! You can integrate a wide range of ways to communicate with your customers, and get notifications in real time right to your phone. Awesome customer service.
Great App. Simple to use, and great product support.
Also, finally someone with realistic pricing!
Very Happy with it :)
O app possui uma funcionalidade excelente e de simples configuração do número de whatsapp. Além disso, o suporte se prontificou rapidamente para tirar todas as dúvidas.