Reviews (319)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants describe this chat widget as very easy to set up, often running within minutes even without technical skills. They value its multi‑channel support (WhatsApp, Messenger, Instagram, SMS, email, phone, TikTok, custom links) and clean, customizable design. Many say it boosts conversions by driving direct customer contact. The free plan is often sufficient, and support is praised as fast, friendly, and helpful with custom CSS and integrations.
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Customer service from Chaty has been absolutely amazing!
Very helpful and make sure I have everything I need.
We have WhatsApp, Email and Phone on our website and they have been very useful. I was a little annoyed when the cycle stopped mid month, but I've realised that is due to being on the free plan. (the amount of visitors could be a little higher seeing as it has nothing to do with the amount of clicks on the widget)
Overall a brilliant app! Highly recommend!
Thank you so much for the great feedback! We're really happy to hear that Chaty has been useful and that you've had a great experience with our support team.
We also appreciate your feedback about the visitor limit on the free plan and will definitely keep it in mind.
We’d love to know what we could improve to turn your 4-star experience into a 5-star one. Your feedback would really help us!
good
Thank you for your review! We’re glad you had a good experience. What could we improve to earn that fifth star?
The application is straightforward to install, and the support team provides prompt assistance. It also functions effectively under the free plan.
best one
great
LINEのフローティングボタンを設置するためにこのアプリを導入しました。設定画面は英語でしたがビジュアル的にもわかりやすく使いやすかったです。設定時、ウィジェットがPC版では表示されるが、スマホ版では表示されない状況となりましたが、問い合わせのチャットで質問したところ、同日中に対応頂きアップデートされ、問題なく表示されるようになりました。Google翻訳を使用してのチャットでしたが、きちんと対応頂けたため、無事使用でき良かったと思います。
