Chaty: WhatsApp & Chat buttons , 271 reviews

Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
    264
  • 2% of ratings are 4 stars
    6
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
    1
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its user-friendly interface, seamless WhatsApp integration, and diverse chat options. They find the WhatsApp button useful for tracking customer interactions. The app is praised for its performance, versatility, and ability to integrate various communication channels, including Instagram. It enhances the professional appearance of a webpage without affecting loading speed. The app's free version is appreciated by small businesses. Its customer support is commended for being responsive and efficient in resolving issues. It's seen as an effective tool for boosting sales and improving customer satisfaction.

April 3, 2022

I misunderstood the free plan criteria about 500 visitors a month, thinking its 500 ppl who would be messaging me. Installed on 25 mar and by 4 apr, received an email and the app turned off on my website unless I upgraded. Basically what did the app do for me within these 2 weeks. No one sent a msg, no one asked anything. But because I reach a traffic of 500 visitors be it for a minute or 2, that counts. It's a ridiculous criteria. Maybe receiving 50 queries a month would have been a fairer criteria.

The Art of Cross Stitch
Singapore
9 days using the app
Premio replied April 5, 2022

I'm sorry to hear you had a bad experience using Chaty :(

We're very clear about our pricing (on our listing and app pricing page). If you check it out, you'll see that the free app is available for 500 visitors per month, more than enough for small stores.

We can't base our pricing on "clicks" because your conversion rate depends on the quality of traffic you get to your store.

If you need any further assistance, we're always available to help :)

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