Reviews (336)

Overall rating
4.9
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing customer interaction through its integration with chat services like WhatsApp and Facebook Messenger. They value the real-time reporting, intuitive interface, and customizable features such as personalized widgets. The support for multiple social media channels, including Instagram and TikTok, adds versatility. Reviewers praise its user-friendly performance and responsive customer support, which efficiently resolves issues and improves customer ...

April 3, 2022

I misunderstood the free plan criteria about 500 visitors a month, thinking its 500 ppl who would be messaging me. Installed on 25 mar and by 4 apr, received an email and the app turned off on my website unless I upgraded. Basically what did the app do for me within these 2 weeks. No one sent a msg, no one asked anything. But because I reach a traffic of 500 visitors be it for a minute or 2, that ...

The Art of Cross Stitch
Singapore
9 days using the app
Premio replied April 5, 2022

I'm sorry to hear you had a bad experience using Chaty :(

We're very clear about our pricing (on our listing and app pricing page). If you check it out, you'll see that the ...